[AusNOG] Status page recommendations

[Shaun Deans]

Hi Rhys

Have you seen cachethq.io ?

It may have the features and if not it's open source so you can add them.

The developer is a well known developer (core laravel team).

It would be my choice if I needed one. I didn't validate it against your
feature set.

Cheers

Shaun

On Mon, 23 Nov 2020, 11:10 am Rhys Hanrahan, <rhys at nexusone.com.au> wrote:

> Hi Everyone!
>
>
>
> I’m hoping to get some recommendations on a status page product. We
> originally signed up for statuspage.io because that seems by far the most
> popular, but were surprised to find that what I would have thought were
> basic features that we need, are missing.
>
>
>
> So far I haven’t found any other product that does what we’re after,
> either. Hoping someone else has. In particular we are missing:
>
>
>
> ·         The ability to allow users to subscribe to maintenance events
> differently to outage notifications. E.g. users want SMS notifications for
> outages, but only email notifications for maintenance. Many people don’t
> want late night SMSes of regular scheduled maintenance, some do.
>
>
>
> ·         Or further to this, some users don’t want to subscribe to
> maintenance notifications at all, but yet do want outage notifications.
>
>
>
> ·         The other thing we’re missing is the ability to manage
> subscribers as contacts. E.g. instead of a list of random mobile numbers,
> to associate an email and mobile to a contact so we can see who it is and
> what company they’re from.
>
>
>
> ·         We need component/service level subscriptions, but that seems
> to be a standard feature all providers offer. So no problems there.
>
>
>
> The first two items: granular subscriptions for maintenance events is
> really the deal breaker, and surely we aren’t the only ones who need this.
> Atlassian has said this is a feature request, but won’t give any details or
> an ETA. Managing contacts we could live without.
>
>
>
> We really want it to be hosted on third-party infrastructure and a turnkey
> solution, for obvious reasons, but I’m open to looking at anything at this
> point.
>
>
>
> Thanks all!
>
>
>
> Rhys Hanrahan
> Chief Information Officer
> Nexus One Pty Ltd
>
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