<div dir="auto">Hi Rhys<div dir="auto"><br></div><div dir="auto">Have you seen <a href="http://cachethq.io">cachethq.io</a> ?</div><div dir="auto"><br></div><div dir="auto">It may have the features and if not it's open source so you can add them.</div><div dir="auto"><br></div><div dir="auto">The developer is a well known developer (core laravel team).</div><div dir="auto"><br></div><div dir="auto">It would be my choice if I needed one. I didn't validate it against your feature set.</div><div dir="auto"><br></div><div dir="auto">Cheers</div><div dir="auto"><br></div><div dir="auto">Shaun</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, 23 Nov 2020, 11:10 am Rhys Hanrahan, <<a href="mailto:rhys@nexusone.com.au">rhys@nexusone.com.au</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">Hi Everyone!<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I’m hoping to get some recommendations on a status page product. We originally signed up for <a href="http://statuspage.io" target="_blank" rel="noreferrer">statuspage.io</a> because that seems by far the most popular, but were surprised to find that what I would have thought were basic features that we
need, are missing.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">So far I haven’t found any other product that does what we’re after, either. Hoping someone else has. In particular we are missing:<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="m_-4759350468800117634MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u>The ability to allow users to subscribe to maintenance events differently to outage notifications. E.g. users want SMS notifications for outages, but only email notifications for maintenance. Many people don’t want late night
SMSes of regular scheduled maintenance, some do.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="m_-4759350468800117634MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u>Or further to this, some users don’t want to subscribe to maintenance notifications at all, but yet do want outage notifications.<u></u><u></u></p>
<p class="m_-4759350468800117634MsoListParagraph"><u></u> <u></u></p>
<p class="m_-4759350468800117634MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u>The other thing we’re missing is the ability to manage subscribers as contacts. E.g. instead of a list of random mobile numbers, to associate an email and mobile to a contact so we can see who it is and what company they’re from.<u></u><u></u></p>
<p class="m_-4759350468800117634MsoListParagraph"><u></u> <u></u></p>
<p class="m_-4759350468800117634MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u>We need component/service level subscriptions, but that seems to be a standard feature all providers offer. So no problems there.<u></u><u></u></p>
<p class="m_-4759350468800117634MsoListParagraph"><u></u> <u></u></p>
<p class="MsoNormal">The first two items: granular subscriptions for maintenance events is really the deal breaker, and surely we aren’t the only ones who need this. Atlassian has said this is a feature request, but won’t give any details or an ETA. Managing
contacts we could live without.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We really want it to be hosted on third-party infrastructure and a turnkey solution, for obvious reasons, but I’m open to looking at anything at this point.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks all!<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Rhys Hanrahan<br>
Chief Information Officer<br>
Nexus One Pty Ltd<br>
<br>
E: <a href="mailto:support@nexusone.com.au" target="_blank" rel="noreferrer"><span style="color:blue">support@nexusone.com.au</span></a><br>
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M: PO Box A356 Sydney South, NSW 1235<br>
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<br>
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