[AusNOG] TPP Wholesale woes

[Chad Kelly]

On 11/8/2019 12:00 PM, ausnog-request at lists.ausnog.net wrote:

> Trying to get support from TPP Wholesale and speak to a 3rd level that could solve my problem in minutes is now taking days to even speak to someone.
>
> This waiting for call backs, took way too long for the lower levels to even understand the problem.
>
> Are there any senior TPP Wholesale people that can help.
>
> All I need is a simple password update to ensure our alerts from our clients keep flowing.
> A simple smtp password update is all that is required.

You do realise you could of just purchased them? they sold for $24000000 
so they are being migrated and restructured at the moment.

Normally I wouldn't of written that but your business doesn't look small.

I'd suggest just becoming a registrar, if VentraIP can do it you guys 
shouldn't have an issue.

Ventraip were still small compared to some other providers on this list 
when they started the process.

Normally I would suggest Synergy Wholesale but you guys look large 
enough that you could just become a registrar. It would be cheaper then 
buying TPP was.

I am only talking about the .au side of things, obviously to tap into 
all the registries globally the costs would add up quickly.

You could probably use Synergy wholesale for the extensions you didn't 
want to manage yourselves.

They also have an API that is available.

For mail and SMTP I would suggest Amazon SES plus Azure DNS.

Or you can use Sendgrid through Azure or just by itself for SMTP as well.

Regards Chad.


-- 
Chad Kelly
Manager
CPK Web Services
Phone 03 5273 0246
Web www.cpkws.com.au