[AusNOG] TPP Wholesale woes
David Vidos - NOVA iT GROUP
David.Vidos at novaitgroup.com.au
Fri Nov 8 10:31:34 EST 2019
Trying to get support from TPP Wholesale and speak to a 3rd level that could solve my problem in minutes is now taking days to even speak to someone.
This waiting for call backs, took way too long for the lower levels to even understand the problem.
Are there any senior TPP Wholesale people that can help.
All I need is a simple password update to ensure our alerts from our clients keep flowing.
A simple smtp password update is all that is required.
Can’t believe it is so hard for them to get someone to help.
Regards,
David Vidos
Head Honcho | NOVA iT GROUP
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Phone +61 3 9999 3189 | Fax +61 9999 3190 | Mobile 0410 541 625 | Service Desk 1300 NOVA iT (6682 48)
E-Mail david.vidos at novaitgroup.com.au<mailto:david.vidos at novaitgroup.com.au> | Website www.novaitgroup.com.au<http://www.novaitgroup.com.au/>
Head Office Suite 210, 12 Ormond Boulevard, Bundoora, Victoria, Australia, 3083
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