[AusNOG] Internet Connectivity

[Greg McLennan]

Have you checked your MTU/MSS sizing? especially relevant if your going 
via a vpn tunnel.

Cheers Greg

On 1/03/2019 2:05 pm, Jace Walker wrote:
>
> Hi all,
>
> A client of mine is having an issue with internet connectivity, any 
> suggestions would be greatly appreciated!
>
> They have an IP address and can ping google.com and 8.8.8.8, however 
> cannot load google.com in their web browser (or any other site for 
> that matter). They have a IPsec VPN (site to site) and the computers 
> internal IP can be pinged from another site.
>
> The computer can intermittently receive emails and receive messages on 
> Microsoft Teams, but this is not consistent.
>
> We have done the following:
>
> - Changed DNS servers
>
> - int ip reset
>
> - winsock reset
>
> - advfirewall reset
>
> - assigned static IP
>
> - checked for proxies (none set)
>
> - rebooted router
>
> - rebooted computer
>
> After the reset, we can no longer ping the device however they still 
> have occasional email/Microsoft Teams connectivity.
>
> Does anyone have any ideas? Appreciate anything!
>
> Kind Regards,​
> Jace
>
> 	
> Jace Walker
> Helpdesk Consultant 	
>
> Phone: 1300 022 735
> ​Direct: *(03) 8609 2180
> * <tel:(03)%208609%202180>
> Email: *jwalker at m-i.com.au* <mailto:jwalker at m-i.com.au>
> Website: *www.m-i.com.au* <http://www.m-i.com.au/>
>
> Address: 	
>  4/405 High Street 	, 	Northcote VIC 3070 	, 	Australia
>
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