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<p>Have you checked your MTU/MSS sizing? especially relevant if your
going via a vpn tunnel.</p>
<p>Cheers Greg<br>
</p>
<div class="moz-cite-prefix">On 1/03/2019 2:05 pm, Jace Walker
wrote:<br>
</div>
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<p class="MsoNormal"><span lang="EN-US">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">A client of mine is
having an issue with internet connectivity, any suggestions
would be greatly appreciated!
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">They have an IP address
and can ping google.com and 8.8.8.8, however cannot load
google.com in their web browser (or any other site for that
matter). They have a IPsec VPN (site to site) and the
computers internal IP can be pinged from another site.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The computer can
intermittently receive emails and receive messages on
Microsoft Teams, but this is not consistent.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We have done the
following:<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">- Changed
DNS servers<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">- int ip
reset<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">- winsock
reset<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">-
advfirewall reset<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">- assigned
static IP<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">- checked
for proxies (none set)<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">- rebooted
router<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">- rebooted
computer
<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">After the
reset, we can no longer ping the device however they still
have occasional email/Microsoft Teams connectivity.
<o:p></o:p></span></p>
<p class="MsoNormal" style="background:#FEF1E1"><span
style="color:#183247;mso-fareast-language:EN-AU">Does anyone
have any ideas? Appreciate anything!
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<td style="vertical-align:top;" align="left">
<table
style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"
cellspacing="0" cellpadding="0" border="0">
<tbody>
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<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">Kind Regards,<span
style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;"></span><br>
</td>
</tr>
<tr style="font-size:14.67px;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">Jace</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0;">
<td style="vertical-align:top;" align="left">
<table style="font-size:0;line-height:normal;"
cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr style="font-size:0;">
<td style="padding:0 10px 0
0;border-top:none;border-right:solid 2px
#FF0000;border-bottom:none;border-left:none;vertical-align:middle;"
align="left"><img
src="cid:part1.E5BE0D28.37B89D28@internode.on.net"
alt=""
style="height:80px;min-height:80px;max-height:80px;font-size:0;"
class="" height="80" border="0"></td>
<td style="padding:10px 0 10px
10px;vertical-align:middle;" align="left">
<table style="width:100%;font-size:0;"
cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr
style="font-size:14.67px;color:#000001;font-style:normal;font-weight:700;white-space:nowrap;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">Jace Walker</td>
</tr>
<tr style="font-size:0;">
<td style="vertical-align:top;"
align="left">
<table
style="font-size:0;color:#000001;font-style:normal;font-weight:700;white-space:nowrap;"
cellspacing="0" cellpadding="0"
border="0">
<tbody>
<tr style="font-size:14.67px;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">Helpdesk Consultant</td>
<td
style="vertical-align:bottom;font-family:Calibri,Arial,sans-serif;font-weight:400;"
align="left"><br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0;">
<td style="vertical-align:top;"
align="left">
<table style="font-size:0;"
cellspacing="0" cellpadding="0"
border="0">
<tbody>
<tr style="font-size:0;">
<td style="padding:10px 0
0;vertical-align:top;"
align="left">
<table
style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"
cellspacing="0"
cellpadding="0" border="0">
<tbody>
<tr
style="font-size:14.67px;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left"><span
style="font-weight:700;">Phone:</span> 1300 022 735<br>
<span
style="font-weight:700;">Direct:</span> <a
href="tel:(03)%208609%202180" target="_blank" id="LPlnk689713"
style="text-decoration:none;color:#000001;"
moz-do-not-send="true"><strong
style="font-weight:400;">(03) 8609 2180<br>
</strong></a></td>
</tr>
<tr
style="font-size:14.67px;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left"><span
style="font-weight:700;">Email:</span> <a
href="mailto:jwalker@m-i.com.au" target="_blank" id="LPlnk689713"
style="text-decoration:none;color:#000001;"
moz-do-not-send="true"><strong
style="font-weight:400;">jwalker@m-i.com.au</strong></a></td>
</tr>
<tr
style="font-size:14.67px;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left"><span
style="font-weight:700;">Website:</span> <a
href="http://www.m-i.com.au/" target="_blank" id="LPlnk689713"
style="text-decoration:none;color:#000001;"
moz-do-not-send="true"><strong
style="font-weight:400;">www.m-i.com.au</strong></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0;">
<td style="vertical-align:top;"
align="left">
<table
style="font-size:0;color:#000001;font-style:normal;font-weight:700;white-space:nowrap;"
cellspacing="0" cellpadding="0"
border="0">
<tbody>
<tr style="font-size:14.67px;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">Address:</td>
<td
style="vertical-align:top;font-size:0;"
align="left">
<table
style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"
cellspacing="0"
cellpadding="0" border="0">
<tbody>
<tr
style="font-size:14.67px;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left"> 4/405 High Street</td>
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">, </td>
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">Northcote VIC 3070</td>
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">, </td>
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">Australia</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0;">
<td style="vertical-align:top;"
align="left">
<table style="font-size:0;"
cellspacing="0" cellpadding="0"
border="0">
<tbody>
<tr style="font-size:0;">
<td style="padding:10px 0
0;vertical-align:top;"
align="left">
<table style="font-size:0;"
cellspacing="0"
cellpadding="0" border="0">
<tbody>
<tr style="font-size:0;">
<td
style="vertical-align:top;"
align="left">
<table
style="width:100%;font-size:0;line-height:normal;"
cellspacing="0"
cellpadding="0"
border="0">
<tbody>
<tr
style="font-size:0;">
<td
style="padding:0
3px 0
0;vertical-align:top;"
align="center"><a
href="https://www.facebook.com/milanindustries" target="_blank"
id="LPlnk689713"
style="text-decoration:none;" moz-do-not-send="true"><img
src="cid:part5.DBFD6BEB.0D503783@internode.on.net"
title="Facebook" alt="Facebook"
style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px;"
class=""
width="18"
height="18"
border="0"></a></td>
</tr>
</tbody>
</table>
</td>
<td
style="vertical-align:top;"
align="left">
<table
style="width:100%;font-size:0;line-height:normal;"
cellspacing="0"
cellpadding="0"
border="0">
<tbody>
<tr
style="font-size:0;">
<td
style="padding:0
3px 0
0;vertical-align:top;"
align="center"><a
href="https://www.linkedin.com/company/milan-industries/"
target="_blank"
id="LPlnk689713" style="text-decoration:none;" moz-do-not-send="true"><img
src="cid:part7.DC5388F1.163B3DFE@internode.on.net" title="LinkedIn"
alt="LinkedIn"
style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px;"
class=""
width="18"
height="18"
border="0"></a></td>
</tr>
</tbody>
</table>
</td>
<td
style="vertical-align:top;"
align="left">
<table
style="font-size:0;line-height:normal;"
cellspacing="0"
cellpadding="0"
border="0">
<tbody>
<tr
style="font-size:0;">
<td
style="padding:0
3px 3px
0;vertical-align:top;"
align="left"><a
href="https://www.instagram.com/milanindustries/" target="_blank"
id="LPlnk689713"
style="text-decoration:none;" moz-do-not-send="true"><img
src="cid:part9.C1AC9DE6.09F98594@internode.on.net"
alt=""
style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:0;"
class=""
width="18"
height="18"
border="0"></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr
style="color:#000001;font-size:12px;font-style:italic;font-weight:400;white-space:normal;">
<td
style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"
align="left">The above email correspondence should be
read in conjunction with our standard disclaimer/terms
which can be found at
<a class="moz-txt-link-freetext" href="http://www.m-i.com.au/email-communications-disclaimer/">http://www.m-i.com.au/email-communications-disclaimer/</a><br>
</td>
</tr>
</tbody>
</table>
</div>
<br>
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