[AusNOG] microsoft online service Telstra DNS issues.

[Rahul Chawla]

Got a support case where the name servers for the domain are acting funny
- At MX tool box , it shows the correct name servers and
- At Global DNS , it is showing incorrect name servers

The Office 365 admin account also shows the incorrect DNS.
The incorrect DNS shown is  " ns2.3by3.com.au, ns1.3by3.com.au."

I have submitted a ticket with the domain registrar !





Please feel free to contact me for any assistance.

*Kind Regards,*


Rahul Chawla

Tele: 02 6100 2135,
Fax: 02 6108 3555
Email: rahul at technowand.com.au
<http://technowand.com.au>
www.technowand.com.au <http://technowand.com.au/>
*490 NorthBourne Ave, Dickson , ACT-2 <https://goo.gl/maps/qF4xXGbD3g32>602*



   - au.linkedin.com/pub/rahul-chawla/3b/802/786/



On Wed, Jan 30, 2019 at 8:28 AM simon thomason <sapage at sapage.net> wrote:

> I moved upsteam DNS over to google and it is working for the moment.
>
> On Wed, Jan 30, 2019 at 8:24 AM Saxton, Joseph (SYD-FED) <
> Joseph.Saxton at interpublic.com> wrote:
>
>> Status:
>>
>>
>>
>> Service degradation
>>
>>
>>
>> User impact:
>>
>>
>>
>> Affected users are unable to authenticate to and access Microsoft 365
>>
>> services.
>>
>>
>>
>> Latest message:
>>
>>
>>
>> Title: Unable to access Microsoft 365 services User Impact: Affected
>>
>> users are unable to authenticate to and access Microsoft 365 services.
>>
>> Current status: We've received reports of an issue affecting access to
>>
>> Microsoft 365 services. We've identified a degraded portion of
>>
>> infrastructure that manages authentication requests and have restarted
>>
>> that infrastructure to mitigate impact. Scope of impact: This issue may
>>
>> potentially affect any of your users attempting to access Microsoft 365
>>
>> services. Start time: Tuesday, January 29, 2019, at 9:15 PM UTC
>>
>> Preliminary root cause: A portion of infrastructure that manages
>>
>> authentication requests is degraded, affecting access to one or more
>>
>> Microsoft 365 services. Next update by: Tuesday, January 29, 2019, at
>>
>> 10:30 PM UTC
>>
>>
>>
>>
>>
>> *From: *AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Scott
>> Howard <scott at doc.net.au>
>> *Date: *Wednesday, 30 January 2019 at 9:21 am
>> *To: *simon thomason <sapage at sapage.net>
>> *Cc: *"AusNOG at lists.ausnog.net" <ausnog at lists.ausnog.net>
>> *Subject: *[EXTERNAL] Re: [AusNOG] microsoft online service Telstra DNS
>> issues.
>>
>>
>>
>> Yes, global issue affecting multiple services, including DNS resolution
>> of services.
>>
>>
>>
>> https://status.office365.com/
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__status.office365.com_&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=lZXo_Tr3kavAx-v1SVSn_82IH5AT0yy9HusZEqDd5Cs&s=Wmj4wh12qT0eYEXQp_0TpPjlxa2JgnjeipojcsFLTSw&e=>
>>
>>
>>
>>   Scott
>>
>>
>>
>>
>>
>> On Tue, Jan 29, 2019 at 2:18 PM simon thomason <sapage at sapage.net> wrote:
>>
>> Is anyone else having issues with getting to MS online service using
>> Telstra DNS?
>>
>>
>>
>> We have had issues this morning with resolving DNS using Telstra DNS for
>> only MS service but have pointed our upsteam DNS to alternative providers
>> which have fixed the problem.
>>
>>
>>
>> I have been told MS are having a major outage but just interested to see
>> why it is only on Telstra for us.
>>
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.ausnog.net_mailman_listinfo_ausnog&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=lZXo_Tr3kavAx-v1SVSn_82IH5AT0yy9HusZEqDd5Cs&s=cYx4044qMiHJaQubVkTZaRtguPyMIvEaXCOkquty_VU&e=>
>>
>> This message contains information which may be confidential and
>> privileged. Unless you are the intended recipient (or authorized to receive
>> this message for the intended recipient), you may not use, copy,
>> disseminate or disclose to anyone the message or any information contained
>> in the message. If you have received the message in error, please advise
>> the sender by reply e-mail, and delete the message. Thank you very much.
>>
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20190130/4e47906b/attachment.html>