[AusNOG] microsoft online service Telstra DNS issues.

[simon thomason]

I moved upsteam DNS over to google and it is working for the moment.

On Wed, Jan 30, 2019 at 8:24 AM Saxton, Joseph (SYD-FED) <
Joseph.Saxton at interpublic.com> wrote:

> Status:
>
>
>
> Service degradation
>
>
>
> User impact:
>
>
>
> Affected users are unable to authenticate to and access Microsoft 365
>
> services.
>
>
>
> Latest message:
>
>
>
> Title: Unable to access Microsoft 365 services User Impact: Affected
>
> users are unable to authenticate to and access Microsoft 365 services.
>
> Current status: We've received reports of an issue affecting access to
>
> Microsoft 365 services. We've identified a degraded portion of
>
> infrastructure that manages authentication requests and have restarted
>
> that infrastructure to mitigate impact. Scope of impact: This issue may
>
> potentially affect any of your users attempting to access Microsoft 365
>
> services. Start time: Tuesday, January 29, 2019, at 9:15 PM UTC
>
> Preliminary root cause: A portion of infrastructure that manages
>
> authentication requests is degraded, affecting access to one or more
>
> Microsoft 365 services. Next update by: Tuesday, January 29, 2019, at
>
> 10:30 PM UTC
>
>
>
>
>
> *From: *AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Scott
> Howard <scott at doc.net.au>
> *Date: *Wednesday, 30 January 2019 at 9:21 am
> *To: *simon thomason <sapage at sapage.net>
> *Cc: *"AusNOG at lists.ausnog.net" <ausnog at lists.ausnog.net>
> *Subject: *[EXTERNAL] Re: [AusNOG] microsoft online service Telstra DNS
> issues.
>
>
>
> Yes, global issue affecting multiple services, including DNS resolution of
> services.
>
>
>
> https://status.office365.com/
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__status.office365.com_&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=lZXo_Tr3kavAx-v1SVSn_82IH5AT0yy9HusZEqDd5Cs&s=Wmj4wh12qT0eYEXQp_0TpPjlxa2JgnjeipojcsFLTSw&e=>
>
>
>
>   Scott
>
>
>
>
>
> On Tue, Jan 29, 2019 at 2:18 PM simon thomason <sapage at sapage.net> wrote:
>
> Is anyone else having issues with getting to MS online service using
> Telstra DNS?
>
>
>
> We have had issues this morning with resolving DNS using Telstra DNS for
> only MS service but have pointed our upsteam DNS to alternative providers
> which have fixed the problem.
>
>
>
> I have been told MS are having a major outage but just interested to see
> why it is only on Telstra for us.
>
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