[AusNOG] microsoft online service Telstra DNS issues.

[Saxton, Joseph (SYD-FED)]

Status:

Service degradation

User impact:

Affected users are unable to authenticate to and access Microsoft 365
services.

Latest message:

Title: Unable to access Microsoft 365 services User Impact: Affected
users are unable to authenticate to and access Microsoft 365 services.
Current status: We've received reports of an issue affecting access to
Microsoft 365 services. We've identified a degraded portion of
infrastructure that manages authentication requests and have restarted
that infrastructure to mitigate impact. Scope of impact: This issue may
potentially affect any of your users attempting to access Microsoft 365
services. Start time: Tuesday, January 29, 2019, at 9:15 PM UTC
Preliminary root cause: A portion of infrastructure that manages
authentication requests is degraded, affecting access to one or more
Microsoft 365 services. Next update by: Tuesday, January 29, 2019, at
10:30 PM UTC


From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Scott Howard <scott at doc.net.au>
Date: Wednesday, 30 January 2019 at 9:21 am
To: simon thomason <sapage at sapage.net>
Cc: "AusNOG at lists.ausnog.net" <ausnog at lists.ausnog.net>
Subject: [EXTERNAL] Re: [AusNOG] microsoft online service Telstra DNS issues.

Yes, global issue affecting multiple services, including DNS resolution of services.

https://status.office365.com/<https://urldefense.proofpoint.com/v2/url?u=https-3A__status.office365.com_&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=lZXo_Tr3kavAx-v1SVSn_82IH5AT0yy9HusZEqDd5Cs&s=Wmj4wh12qT0eYEXQp_0TpPjlxa2JgnjeipojcsFLTSw&e=>

  Scott


On Tue, Jan 29, 2019 at 2:18 PM simon thomason <sapage at sapage.net<mailto:sapage at sapage.net>> wrote:
Is anyone else having issues with getting to MS online service using Telstra DNS?

We have had issues this morning with resolving DNS using Telstra DNS for only MS service but have pointed our upsteam DNS to alternative providers which have fixed the problem.

I have been told MS are having a major outage but just interested to see why it is only on Telstra for us.
_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>
http://lists.ausnog.net/mailman/listinfo/ausnog<https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.ausnog.net_mailman_listinfo_ausnog&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=lZXo_Tr3kavAx-v1SVSn_82IH5AT0yy9HusZEqDd5Cs&s=cYx4044qMiHJaQubVkTZaRtguPyMIvEaXCOkquty_VU&e=>

This message contains information which may be confidential and privileged. Unless you are the intended recipient (or authorized to receive this message for the intended recipient), you may not use, copy, disseminate or disclose to anyone the message or any information contained in the message.  If you have received the message in error, please advise the sender by reply e-mail, and delete the message.  Thank you very much.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20190129/620c8758/attachment.html>