[AusNOG] Voice payload issues Voucs Queenland

[Brent Paddon]

Vocus were trying their hardest to keep this from being public IMHO
(resisted publishing a status about it).  They are having issues with a
Genband device in QLD and Genband are engaged.

You're right - the way this has been handled has been Vocus-typical.

Brent

On Wed, Jan 23, 2019 at 3:50 PM Steven Waite <steven.waite at comtel.com.au>
wrote:

> Good Afternoon
>
>
>
> We have a ticket in the system with Vocus as we have a fair few customers
> with payload issues. It’s not pin pointed to one carrier type e.g. iiNet,
> Telstra, TPG, AAPT. Sounds like really bad jitter upstream of the SBC’s
> more within the carriers network. We have been told it’s a Telstra linking
> issue. Its been going on for a week now many customers affected and
> starting to get very upset.
>
> http://status.vocus.com.au/view-incident.aspx?IncidentID=475
>
>
>
> Thanks Steve
>
>
>
>
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