[AusNOG] Damage to iiNET HFC cable

[Matthew Moyle-Croft]

There’s no good way of reporting infrastructure damage to most telcos that
I’ve found.

eg. (a while back) I was at a Telstra Exchange and saw someone had damaged
something on the outside of the building (involved cabling to the colocated
mobile tower). I tried to report it via “official channels” and didn’t get
anywhere. Damage was still evident a long time later.

I suspect it’s easier for people to ignore and fix during an outage so they
can call it Force Majeure rather than proactively prevent an issue.

MMC

On 5 Feb 2019, at 11:25 am, Matthew Matters <mmatters at ausnetservers.net.au>
wrote:

Hey Guys,

Quick question, can someone contact me off list about damage to the HFC
cable in Ballarat area, I have gotten a few customers call me to advise me
that the cable is very low and at risk of being ripped from the pole.

Been on hold to support but they are not being much help.




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