[AusNOG] possible Telstra issues WA

[Russell Langton]

Hi All,

The issue appears to be between the TID edge and the WAIA router.
Telstra has reached out to Joe from WAIA to help resolve.

On Tue, Jul 3, 2018 at 5:39 PM, Russell Brooks <russell at central-data.net>
wrote:

> Hi Nathan,
>
> Sorry the screenshot had cut off some details.
> I just did a pathping from my desktop to give an example to as it pings
> each hop to try and identify packet loss for each hop along the way and it
> started at the telstra kit.
> This was obviously from an iinet link and still showed some packet loss of
> ~12% on the telstra kit
>
>
>
> *Russell  Brooks*
> Head of Infrastructure
>
>
>
> Central Data Systems Pty Ltd
> 88 Havelock St.,West Perth, WA 6005
> Phone: 08 9481 4010
>
> www.central-data.net
>
> ------------------------------
> *From: *"Nathan Brookfield" <Nathan.Brookfield at simtronic.com.au>
> *To: *"Russell Brooks" <russell at central-data.net>
> *Cc: *"Brad Peczka" <brad at bradpeczka.com>, "ausnog" <
> ausnog at lists.ausnog.net>
> *Sent: *Tuesday, July 3, 2018 3:27:06 PM
> *Subject: *Re: [AusNOG] possible Telstra issues WA
>
> Hi Russell,
>
> So that’s showing it’s the destination they are tracing too, that third
> last hop visible that you mentioned is a Telstra Internet CE interface or a
> Transit service or similar.
>
> They should contact the end user who looks to be the Internet Association
> of Australia possibly or at least Joe or Tim may be able to help you figure
> out why/how.
>
> Nathan Brookfield
> Chief Executive Officer
>
> Simtronic Technologies Pty Ltd
> http://www.simtronic.com.au
>
> On 3 Jul 2018, at 17:24, Russell Brooks <russell at central-data.net> wrote:
>
> Hi,
>
> This is what a customer sent me, (they are on a telstra link) but it
> appears to be coming out of their connection ok and starts to drop further
> upstream
>
> <96862530>
>
>
> *Russell  Brooks*
> Head of Infrastructure
>
>
>
> Central Data Systems Pty Ltd
> 88 Havelock St.,West Perth, WA 6005
> Phone: 08 9481 4010
>
> www.central-data.net
>
> ------------------------------
> *From: *"Brad Peczka" <brad at bradpeczka.com>
> *To: *"Russell Brooks" <russell at central-data.net>, "ausnog" <
> ausnog at lists.ausnog.net>
> *Sent: *Tuesday, July 3, 2018 3:18:39 PM
> *Subject: *Re: possible Telstra issues WA
>
> ​That looks like the CE address of a TID service. Are you sure the
> issue is not something on the customer side of the link?
>
>
> Regards,
>
> -Brad.
>
>
> ------------------------------
> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Russell
> Brooks <russell at central-data.net>
> *Sent:* Tuesday, 3 July 2018 2:53 PM
> *To:* ausnog at lists.ausnog.net
> *Subject:* [AusNOG] possible Telstra issues WA
>
> Hey,
>
> Having some issues with packet drops starting at
> wes2260191.lnk.telstra.net [139.130.102.246]   confirmed from a couple of
> connection i have
> Nothing on Telstra status pages that i can see and causing some connection
> issues between sites.
> Anyone aware of these issues?
>
> *Russell  Brooks*
> Head of Infrastructure
>
>
>
> Central Data Systems Pty Ltd
> 88 Havelock St.,West Perth, WA 6005
> Phone: 08 9481 4010
>
> www.central-data.net
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