[AusNOG] possible Telstra issues WA

[Russell Brooks]

Thanks everyone for your help :) 


	

Russell Brooks 
Head of Infrastructure 
	



Central Data Systems Pty Ltd 
88 Havelock St.,West Perth, WA 6005 
Phone: 08 9481 4010 

[ http://www.central-data.net/ | www.central-data.net ] 


From: "Russell Langton" <russell3901 at gmail.com> 
To: "Russell Brooks" <russell at central-data.net> 
Cc: "Nathan Brookfield" <Nathan.Brookfield at simtronic.com.au>, "ausnog" <ausnog at lists.ausnog.net> 
Sent: Tuesday, July 3, 2018 3:43:39 PM 
Subject: Re: [AusNOG] possible Telstra issues WA 

Hi All, 

The issue appears to be between the TID edge and the WAIA router. 
Telstra has reached out to Joe from WAIA to help resolve. 

On Tue, Jul 3, 2018 at 5:39 PM, Russell Brooks < [ mailto:russell at central-data.net | russell at central-data.net ] > wrote: 



Hi Nathan, 

Sorry the screenshot had cut off some details. 
I just did a pathping from my desktop to give an example to as it pings each hop to try and identify packet loss for each hop along the way and it started at the telstra kit. 
This was obviously from an iinet link and still showed some packet loss of ~12% on the telstra kit 





	

Russell Brooks 
Head of Infrastructure 
	



Central Data Systems Pty Ltd 
88 Havelock St.,West Perth, WA 6005 
Phone: 08 9481 4010 

[ http://www.central-data.net/ | www.central-data.net ] 


From: "Nathan Brookfield" < [ mailto:Nathan.Brookfield at simtronic.com.au | Nathan.Brookfield at simtronic.com.au ] > 
To: "Russell Brooks" < [ mailto:russell at central-data.net | russell at central-data.net ] > 
Cc: "Brad Peczka" < [ mailto:brad at bradpeczka.com | brad at bradpeczka.com ] >, "ausnog" < [ mailto:ausnog at lists.ausnog.net | ausnog at lists.ausnog.net ] > 
Sent: Tuesday, July 3, 2018 3:27:06 PM 
Subject: Re: [AusNOG] possible Telstra issues WA 

Hi Russell, 
So that’s showing it’s the destination they are tracing too, that third last hop visible that you mentioned is a Telstra Internet CE interface or a Transit service or similar. 

They should contact the end user who looks to be the Internet Association of Australia possibly or at least Joe or Tim may be able to help you figure out why/how. 

Nathan Brookfield 
Chief Executive Officer 

Simtronic Technologies Pty Ltd 
[ http://www.simtronic.com.au/ | http://www.simtronic.com.au ] 

On 3 Jul 2018, at 17:24, Russell Brooks < [ mailto:russell at central-data.net | russell at central-data.net ] > wrote: 

Hi, 

This is what a customer sent me, (they are on a telstra link) but it appears to be coming out of their connection ok and starts to drop further upstream 

<96862530> 




	

Russell Brooks 
Head of Infrastructure 
	



Central Data Systems Pty Ltd 
88 Havelock St.,West Perth, WA 6005 
Phone: 08 9481 4010 

[ http://www.central-data.net/ | www.central-data.net ] 


From: "Brad Peczka" < [ mailto:brad at bradpeczka.com | brad at bradpeczka.com ] > 
To: "Russell Brooks" < [ mailto:russell at central-data.net | russell at central-data.net ] >, "ausnog" < [ mailto:ausnog at lists.ausnog.net | ausnog at lists.ausnog.net ] > 
Sent: Tuesday, July 3, 2018 3:18:39 PM 
Subject: Re: possible Telstra issues WA 



​That looks like the CE address of a TID service. Are you sure the issue is not something on the customer side of the link? 




Regards, 

-Brad. 



From: AusNOG < [ mailto:ausnog-bounces at lists.ausnog.net | ausnog-bounces at lists.ausnog.net ] > on behalf of Russell Brooks < [ mailto:russell at central-data.net | russell at central-data.net ] > 
Sent: Tuesday, 3 July 2018 2:53 PM 
To: [ mailto:ausnog at lists.ausnog.net | ausnog at lists.ausnog.net ] 
Subject: [AusNOG] possible Telstra issues WA 
Hey, 

Having some issues with packet drops starting at [ http://wes2260191.lnk.telstra.net/ |  wes2260191.lnk.telstra.net ] [139.130.102.246] confirmed from a couple of connection i have 
Nothing on Telstra status pages that i can see and causing some connection issues between sites. 
Anyone aware of these issues? 

	

Russell Brooks 
Head of Infrastructure 
	



Central Data Systems Pty Ltd 
88 Havelock St.,West Perth, WA 6005 
Phone: 08 9481 4010 

[ http://www.central-data.net/ | www.central-data.net ] 
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