[AusNOG] Vendors back charging on support and maintenance.

[Nick Gale]

Lifetime warranties usually only apply to the original purchaser though.



On 27 April 2018 at 16:00, <trs80 at ucc.gu.uwa.edu.au> wrote:

> On Fri, 27 Apr 2018, Richard Bayliss wrote:
>
> > The ACCC consumer guarantee states it doesn’t apply to second hand
> (private sales) goods, which is the scenario the OP stated.
>
> Private (personal) sales, but businesses are still covered:
> https://legalvision.com.au/i-sell-second-hand-goods-do-the-
> consumer-guarantees-apply/
>
> Again, none of this helps the customer deal with the original vendor
> asking for 18mo support in arrears. It might if the hardware died without
> support, since many vendors provide a lifetime hardware warranty and as
> such it would be reasonable to expect that under the ACL.
>
> --
> # TRS-80              trs80(a)ucc.gu.uwa.edu.au #/ "Otherwise Bub here
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> best     |
> [ "There's nobody getting rich writing          ]|  -- Collect and hide
> your   |
> [  software that I know of" -- Bill Gates, 1980 ]\  nuts." -- Acid Reflux
> #231 /
>
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