[AusNOG] Vendors back charging on support and maintenance.

[trs80 at ucc.gu.uwa.edu.au]

On Fri, 27 Apr 2018, Richard Bayliss wrote:

> The ACCC consumer guarantee states it doesn’t apply to second hand (private sales) goods, which is the scenario the OP stated.

Private (personal) sales, but businesses are still covered: 
https://legalvision.com.au/i-sell-second-hand-goods-do-the-consumer-guarantees-apply/

Again, none of this helps the customer deal with the original vendor 
asking for 18mo support in arrears. It might if the hardware died without 
support, since many vendors provide a lifetime hardware warranty and as 
such it would be reasonable to expect that under the ACL.

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