[AusNOG] All Melbourne -> Melbourne Traffic Routing via Sydney with TPG/PIPE/Tronic

Brad Evans brad at delion.com.au
Wed May 10 14:27:04 EST 2017


Could simply be that they don't peer with Vocus in Melbourne. How about other networks? Telstra, Optus, etc.  I saw a similar thing with TPG/PIPE routing via WA to reach Vocus a couple of years back.

-Brad




-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Sam McLeod
Sent: Wednesday, 10 May 2017 2:24 PM
To: Jay Dixon <jaybobo at gmail.com>
Cc: <ausnog at lists.ausnog.net> <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] All Melbourne -> Melbourne Traffic Routing via Sydney with TPG/PIPE/Tronic

Thanks for the info Jay,

What does a traceroute to say to 114.31.196.55 look like?


~# traceroute 103.75.204.2
traceroute to 103.75.204.2 (103.75.204.2), 64 hops max, 52 byte packets

 1  <redacted>  2.017 ms  1.055 ms  0.918 ms
 2  <redacted>  0.305 ms  0.340 ms  0.230 ms
 3  ve2057.rv-376flinders-cer-01.tpg-telecom.net (203.192.88.161)  1.112  ms  1.943 ms  0.684 ms
 4  ve100.rv-376flinders-mlx-01.tpg-telecom.net (121.101.138.204)
 10.524 ms  10.549 ms  10.703 ms
 5  eth10-7.rn-400harris-mlx-03.tpg-telecom.net (121.101.138.170)
 10.563 ms  11.888 ms  10.567 ms
 6  eth2-1.rn-639gardeners-mlx-02.tpg-telecom.net (121.101.138.25)
 10.720 ms  10.835 ms  10.719 ms
 7  ve101.rn-639gardeners-cer-01.tpg-telecom.net (121.101.138.201)
 10.723 ms  10.621 ms  10.739 ms
 8  syd-apt-ros-wgw1-te-0-0-1-2.tpg.com.au (203.161.139.242)  11.269 ms
 12.102 ms  11.193 ms
 9  203-219-107-198.static.tpgi.com.au (203.219.107.198)  11.372 ms
 11.656 ms  11.388 ms
10  119.225.216.17 (119.225.216.17)  10.844 ms  10.935 ms  10.858 ms
11  * * *
12  * * *
13  * * *
14  * 59.154.142.40 (59.154.142.40)  11.235 ms  11.064 ms
15  59.154.142.42 (59.154.142.42)  12.164 ms
    220.101.73.82 (220.101.73.82)  11.906 ms  11.733 ms
16  bundle-108.cor03.syd03.nsw.vocus.net.au (114.31.192.84)  13.164 ms
    220.101.73.82 (220.101.73.82)  13.246 ms  14.214 ms
17  bundle-104.cor02.mel11.vic.vocus.net.au (114.31.192.61)  13.122 ms
    bundle-100.cor02.mel07.vic.vocus.net.au (114.31.196.177)  12.885 ms
    bundle-108.cor01.syd04.nsw.vocus.net.au (114.31.192.86)  21.114 ms
18  bundle-100.cor02.mel07.vic.vocus.net.au (114.31.196.177)  13.721 ms
13.934 ms  13.948 ms
19  bundle-150.bdr02.mel11.vic.vocus.net.au (114.31.196.55)  19.819 ms
    ether8-cor1-mel3.bdr1.mel3.unitiwireless.com (103.75.204.2)  22.436
    ms !N
    bundle-150.bdr02.mel11.vic.vocus.net.au (114.31.196.55)  15.036 ms

--
Sam McLeod
@s_mcleod | smcleod.net

Words are my own opinions and do not necessarily represent those of my employer or partners.



On Wed, 10 May 2017, at 02:15 PM, Jay Dixon wrote:
> FWIW we're on a TPG/AAPT connection here and our routing is fine we 
> were on a PIPE/TPG connection at the previous office and i never noticed any issues with it.
> 
> On Wed, May 10, 2017 at 2:11 PM, Sam McLeod <ausnog at smcleod.net> wrote:
>> All I can say is wow - I've had tens, upon tens of responses to my post!
>>  
>>  Thank you for the information that those of you who have contacted 
>> me  have provided, it's certainly painted a consistently clear 
>> picture for  me that resonates with my personal experiences of 
>> dealing with said  companies.
>>  
>>  As most replies were sent to me directly I shall obviously respect  
>> peoples privacy by not responding with their comments in the mailing  
>> list, however the general summary from what I'm hearing from people 
>> who  have emailed me is:
>>  
>>  * "TPG / AAPT / PIPE are not trustworthy and are likely BSing you /  
>> pulling the wool over your eyes."
>>  * "TPG / AAPT / PIPE / Tronic's routes do indeed look very wrong" 
>> and  the situation I've described is "not good routing behaviour."
>>  * Other customers in Adelaide and Brisbane amongst others experience 
>> the  same routing issues with TPG / AAPT / PIPE or Tronic.
>>  * They appear "not to have paid for a Melbourne POP/POI and are 
>> cheaping  out on their network design."
>>  * Several responses were that people are in the works or about to  
>> "cancel their connections with them."
>>  * People have experiences "City -> Sydney -> Original City routing 
>> from  PIPE... within their own rack in the same DC."
>>  * Multiple responses stating that after investigation "TPG/PIPE or  
>> Tronic's routing is 'broken' or 'insane'."
>>  
>>  --
>>  Sam McLeod
>>  @s_mcleod | smcleod.net
>>  
>>  Words are my own opinions and do not necessarily represent those of 
>> my  employer of partners.
>>  
>>  ---
>>  
>> 
>> On Wed, 10 May 2017, at 01:15 PM, Sam McLeod wrote:
>>  > Hi AusNOG,
>>  
>>  I was wondering if anyone else uses TPG/PIPE/Tronic in Melbourne or  
>> another major city and has any input on this.
>>  
>>  Essentially all our traffic is backhauled all the way up from 
>> Melbourne  to Sydney and back, even if it’s destined for Melbourne.
>>  
>>  I've been told by TPG/PIPE/Tronic (Tronic is a reseller of TPG/PIPE)  
>> that this is on purpose / by design:
>>  
>>  ---
>>  
>>  “This is by design …
>>  
>>  When you get a connection with PIPE this is connected to their 
>> Sydney  Data Center as this is their main core DC.
>>  Being the main core it has more bandwidth and all the main local and  
>> international connections are directly connected there.
>>  Where the Melbourne data center you peer to Sydney first before 
>> going  out most of these links.
>>  
>>  So we are told the extra latency from user to DC is worth it because  
>> from DC out you’ll get lower latency and better bandwidth available.”
>>  
>>  ---
>>  
>>  Which makes no sense to us as engineers as that’s not really how  
>> networks or the internet works, we've even have services directly 
>> from  PIPE in the past which wasn't backhauled via Sydney.
>>  
>>  This (along with peering) makes routing both nationally and  
>> internationally, for example a route that goes out our Vocus link to  
>> other ISPs here in Melbourne is 4-6 hops, whereas TPG/PIPE/Tronic is  
>> anywhere from 18 to 26 hops.
>>  
>>  In addition to the odd network design, we experience weekly outages 
>> to  TPG/PIPE/Tronic’s fibre services with devices / hops within their  
>> network failing and packets disappearing, when the reseller has 
>> logged  tickets with TPG/PIPE the results have been one of two things 
>> 1) (The  most common) – there were no problems or 2) There was a 
>> problem that  affected traffic (no further information).
>>  
>>  So as you can imagine, this is a bit frustrating, especially when 
>> we’ve  been informed by our reseller that TPG/PIPE take 10 day to 
>> respond to a  sev 1 production outage ticket that’s been logged with them.
>>  
>>  Now we’ve been told by our reseller that we’re absolutely not 
>> allowed to  log tickets directly with TPG/PIPE and must go through 
>> them and as we’re  still within contract we’ve got our hands tied to a certain degree.
>>  
>>  I’m not interested in having a whinge at TPG/PIPE/Tronic here, I’m  
>> genuinely interested in finding out if others have these problems as  
>> well and taking on any advice as to mitigating all the issues this  
>> causes.
>>  
>>  --
>>  Sam McLeod
>>  
>>  Words are my own opinions and do not necessarily represent those of 
>> my  employer of partners.
>>  >
>> > _________________________________________________
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>>  > AusNOG at lists.ausnog.net
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