[AusNOG] Optus cuts of pre-paid customers because they are introducing new plans

[Scott Howard]

Evidence please?

>From what I can see none of the news sites are reporting anything similar,
and more importantly, nor are Whingepool or Twitter, both of which would be
blowing up if what you claim was true.

  Scott


On Sun, Sep 25, 2016 at 7:40 PM, Mark Andrews <marka at isc.org> wrote:

>
> Optus you are idiots.
>
> Optus failed to automatically processes scheduled recharges because
> they are introducing new plans.  This left their customers without
> service until they manually recharged.  This was done with no notice.
>
> The new plans no longer include social media and as Optus don't
> supply a reasonable amount of usage data for pre-paid services like
> they do for post-paid services its virtually impossible for consumers
> to workout if the new plans are better or worse for them.
>
> Mark
>
> --
> Mark Andrews, ISC
> 1 Seymour St., Dundas Valley, NSW 2117, Australia
> PHONE:  +61 2 9871 4742                         INTERNET: marka at isc.org
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