[AusNOG] Optus cuts of pre-paid customers because they are introducing new plans

[James Hodgkinson]

It's curious that when we discuss free data for Netflix et al, people
consider that to be abhorrent, but now having social media count as much
as any other data is a game-changer.

James

On Mon, 26 Sep 2016, at 12:40, Mark Andrews wrote:
> 
> Optus you are idiots.
> 
> Optus failed to automatically processes scheduled recharges because
> they are introducing new plans.  This left their customers without
> service until they manually recharged.  This was done with no notice.
> 
> The new plans no longer include social media and as Optus don't
> supply a reasonable amount of usage data for pre-paid services like
> they do for post-paid services its virtually impossible for consumers
> to workout if the new plans are better or worse for them.
> 
> Mark
> 
> -- 
> Mark Andrews, ISC
> 1 Seymour St., Dundas Valley, NSW 2117, Australia
> PHONE:  +61 2 9871 4742                  INTERNET: marka at isc.org
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