[AusNOG] Complexity is not an excuse for an industry-wide cop-out (was Re: Conroy quit.)

[Scott Weeks]

--- markzzzsmith at gmail.com wrote:
From: Mark Smith <markzzzsmith at gmail.com>

: Ask somebody non-technical how many Mbps they'd need to 
: stream a Netflix video in HD. 
:
: how many ISP sales agents can accurately answer that sort 
: of question.


The same as the non-technical folks in my experience.  They
learn certain cookbook phrases to regurgitate in response
to certain statements said by customers.  They ultimately 
have no idea.

scott



























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