[AusNOG] PSTN to NBN FTTN conversion. Phone no porting delay since 16/09/16

[Russell Langton]

Hi Phil,

that doesn't sound good at all.
I'll send you an email off-list.

On Thu, Oct 13, 2016 at 11:49 AM, Phil Memery <memery at clevernetit.com.au>
wrote:

>
> Greetings all
> Not sure if this is a common problem or not (although from what I hear
> about town it seems to be far more common than it should be).
>
> A conversion to NBN that I have first hand experience with has seen the
> ADSL connection dropped, the NBN connection up and running the same day.
> So that was all good.
> However the porting of the phone no is taking a very long time. The cut
> over to NBN was on 16/09/16 still waiting for the phone no to be ported.
> The reason we are given is that Telstra is yet to do what they need to
> do as a part of the process.
>
> Quote from the ISP (not Telstra, so it may or may not be true)
> "they need to release it from the quarantine pool and reactivate the
> number"
>
> Anyone know if this is what is happening? if so is there someone I can
> talk to off list to try and get this sorted?
>
> Thanks in advance.
>
>
> --
> Phil Memery     www.clevernetit.com.au      A.B.N: 66 146 234 648
> 0417 315 935
>
>
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