[AusNOG] PSTN to NBN FTTN conversion. Phone no porting delay since 16/09/16

[Phil Memery]

Thanks all for your responses. Russell Langton has the info and based on how good he was last time I was looking for assistance I will be sorted very soon. 

The terrible part is I do not have any real evidence that Telstra are actually involved in this instance. Other than the word from the ISP concerned. 

I am pleased to hear that others have had a smooth transition. 

I now wait with baited breath :) 

Cheers 


From: "Russell Langton" <russell3901 at gmail.com> 
To: "Phil Memery" <memery at clevernetit.com.au> 
Cc: ausnog at lists.ausnog.net 
Sent: Thursday, 13 October, 2016 11:55:02 AM 
Subject: Re: [AusNOG] PSTN to NBN FTTN conversion. Phone no porting delay since 16/09/16 

Hi Phil, 

that doesn't sound good at all. 
I'll send you an email off-list. 

On Thu, Oct 13, 2016 at 11:49 AM, Phil Memery < memery at clevernetit.com.au > wrote: 



Greetings all 
Not sure if this is a common problem or not (although from what I hear 
about town it seems to be far more common than it should be). 

A conversion to NBN that I have first hand experience with has seen the 
ADSL connection dropped, the NBN connection up and running the same day. 
So that was all good. 
However the porting of the phone no is taking a very long time. The cut 
over to NBN was on 16/09/16 still waiting for the phone no to be ported. 
The reason we are given is that Telstra is yet to do what they need to 
do as a part of the process. 

Quote from the ISP (not Telstra, so it may or may not be true) 
"they need to release it from the quarantine pool and reactivate the number" 

Anyone know if this is what is happening? if so is there someone I can 
talk to off list to try and get this sorted? 

Thanks in advance. 


-- 
Phil Memery www.clevernetit.com.au A.B.N: 66 146 234 648 
0417 315 935 


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-- 
Phil Memery www.clevernetit.com.au A.B.N: 66 146 234 648 
DELL PartnerDirect Registered 
+61 3 5721 7232 www.hillclimbracing.com 
+61 417 315 935 
Melbourne local call +61 (0) 3 8680 4962 
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