[AusNOG] TPG contact for email delivery issues

[Giles Pollock]

Hi Everyone,
I've been contacted off list and we seem to be making good progress, thanks
everyone!

Loving the AusNOG community

On Thu, Nov 17, 2016 at 3:58 PM, Giles Pollock <glp71s at gmail.com> wrote:

> Hi Everyone,
> Hoping someone can point me in the right direction to find someone in TPG
> to talk to about an email delivery problem I'm working on, or for a TPG
> contact to contact me off-list.
>
> We're seeing bounces being triggered for emails destined for TPG addresses
> as follows:
> 554 5.6.1 [TPG-V01] One or more viruses were detected in this message.
> To prevent further infections,
> we will not allow relaying of messages that contains a virus.
> Details: Heuristics.Phishing.Email.SpoofedDomain
>
> We're pretty sure the domain isn't actually being spoofed, but is being
> triggered in error by a slightly overzealous phishing filter.
>
> I'm a bit hesitant to contact standard customer support as I'm not a
> client of TPG, and the request will probably fall outside the usual level 1
> purview.
>
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