[AusNOG] Ongoing Telecube issues

[James Braunegg]

Dear Jacob / other AusNOG effected users.

I’m happy to reach out to one of the Telecube Directors for you if you need help getting anything escalated, however they are working around the clock recovering services.

Kindest Regards

James Braunegg
P:  1300 769 972  |  M:  0488 997 207 |  D:  (03) 9751 7616
E:   james.braunegg at micron21.com<mailto:james.braunegg at micron21.com>  |  ABN:  12 109 977 666
W:  www.micron21.com/ddos-protection<http://www.micron21.com/ddos-protection>   T: @micron21

Follow us on Twitter<http://www.twitter.com/micron21> for important service and system updates.

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From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jacob Gardiner
Sent: Sunday, 22 May 2016 3:59 PM
To: ausnog at lists.ausnog.net
Subject: [AusNOG] Ongoing Telecube issues

Hi all,

Does anybody on list here knows anybody over at Telecube that can help me out with a current outage, or have a quick way to port a 1300 number to another provider to help restore service?

In short, a number of crucial, client facing 1300 numbers are offline and have been for over 24 hours, telecube's phone support doesn't answer, maybe due to the same outage and their email support doesn't appear to be manned.

I appreciate it's Sunday and everybody is away from their screens, but i'm worried about the Monday morning surge which is now hours away.

Cheers

--
Jacob Gardiner
@jacobgardiner<http://twitter.com/jacobgardiner>

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