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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-US">Dear Jacob / other AusNOG effected users.<o:p></o:p></span></p>
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I’m happy to reach out to one of the Telecube Directors for you if you need help getting anything escalated, however they are working around the clock recovering services.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-US">Kindest Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black">James Braunegg<br>
</span></b><b><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">P:</span></b><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"> 1300 769 972 |
<b>M:</b> 0488 997 207 | <b>D:</b> (03) 9751 7616<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">E:</span></b><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">
</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:james.braunegg@micron21.com"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">james.braunegg@micron21.com</span></a></span><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">
| <b>ABN:</b> 12 109 977 666 <br>
<b>W:</b> <a href="http://www.micron21.com/ddos-protection"><span style="color:black">www.micron21.com/ddos-protection</span></a>
<b>T:</b> @micron21<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">Follow us on
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.twitter.com/micron21"><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">Twitter</span></a></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">
</span><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">for important service and system updates.<br>
<br>
</span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"><img border="0" width="250" height="39" id="Picture_x0020_1" src="cid:image001.jpg@01D1B461.B00610F0" alt="M21.jpg"></span><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
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</span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">This message is intended for the addressee named above. It may contain privileged or confidential information. If you are not the intended recipient of this message you must not
use, copy, distribute or disclose it to anyone other than the addressee. If you have received this message in error please return the message to the sender by replying to it and then delete the message from your computer.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Jacob Gardiner<br>
<b>Sent:</b> Sunday, 22 May 2016 3:59 PM<br>
<b>To:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> [AusNOG] Ongoing Telecube issues<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi all, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Does anybody on list here knows anybody over at Telecube that can help me out with a current outage, or have a quick way to port a 1300 number to another provider to help restore service?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">In short, a number of crucial, client facing 1300 numbers are offline and have been for over 24 hours, telecube's phone support doesn't answer, maybe due to the same outage and their email support doesn't appear to be manned.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I appreciate it's Sunday and everybody is away from their screens, but i'm worried about the Monday morning surge which is now hours away. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Cheers<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Jacob Gardiner<o:p></o:p></p>
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<p class="MsoNormal"><a href="http://twitter.com/jacobgardiner" target="_blank">@jacobgardiner</a><o:p></o:p></p>
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