[AusNOG] Off Topic - Brisbane recruitment recommendations

[Cameron Murray]

Coming back on subject a little we are looking to define our process and
align more with the industry levels. Being that we are an MSP the industry
Level 1, 2 etc. don't clearly apply or match the skills required 100%

I'm keen to see what others classify their Levels as and what the
requirements of meeting these levels are.

Currently we run a Level 1 & Level 2 model which match the industry Level 2
& 3 somewhat so demonstrating these to potential employees is confusing and
frustrating at times.

Reference:
https://en.wikipedia.org/wiki/Technical_support#Multi-tiered_technical_support

Do many agree with these levels?

TIA.

On Mon, May 16, 2016 at 1:15 PM, Thomas Cuthbert <tcuthbert90 at gmail.com>
wrote:

> ​
>> I’ve almost concluded that if you want a career in this space, at the
>> moment, it’ll be up to you to find a niche position that suits your skill
>> set.
>
>  ​
> Or relocate to where companies require talent over COTS tools. Which as
> has been the theme to my career progression over the last 3 years.
>
>
> Regards,
>
> Thomas Cuthbert
>
>
> On Mon, May 16, 2016 at 9:38 AM, Tim Raphael <raphael.timothy at gmail.com>
> wrote:
>
>> Exactly, DevOps is a different slant on the modern “infrastructure as
>> code” idea when compared to “NetOps”. Although a new and hardly used term,
>> NetOps is probably the best description of the specialised knowledge that
>> comes with networks and automating them. There are plenty of people talking
>> about NetOps but few job adverts asking for it.
>>
>> I’ve almost concluded that if you want a career in this space, at the
>> moment, it’ll be up to you to find a niche position that suits your skill
>> set.
>>
>> - Tim
>>
>> On 16 May 2016, at 9:34 AM, Will Dowling <will at autodeist.com> wrote:
>>
>> Although this appears to have gone off on a tangent, to bring it back to
>> Cameron's original question: Where is the best place to get a consensus on
>> the state of the industry with regard to this particular skill set?
>>
>>
>> +1 from someone who considers himself someone with this skill set and is
>> confused by the market :(
>>
>> Unless you’re working with a big enough content provider (e.g.: Googles’
>> “Network Systems Engineer” positions mentioned as AusNOG), people are
>> probably hiring this as “DevOps” with all the pain that comes along with a
>> buzzword title.
>>
>> NoOps is the latest one, though I haven’t seen any jobs in AU for this
>> yet - but is probably more targeted towards consumers of networks than
>> anyone on this list.
>>
>> Otherwise (and more often than not) it sounds like personal connections
>> are still king for this space.
>>
>> Forget it if you’re looking to be in the architecture/design/leadership
>> side of this (and even more if you’re based in WA).
>>
>> Happy to be proven wrong :)
>>
>>
>> Will Dowling
>>
>> E: will at autodeist.com
>>
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>
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