[AusNOG] Telstra wholesale EA fibre shaping

[Simon Dixon]

Juniper SRX Routers as CPE has worked well for us,  the egress shaper is
easier to setup then on Cisco's, and just works.

The early days of the EA product were a nightmare, until Telstra came out
with the second revision of the bust rates.  But it has proved to be a very
stable service.

Having to do shaping on the CPE to get committed access rates on egress
traffic has proved a headache  in the past, but has also reduced the number
of customers using CPE equipment that they shouldn't really be using
anyway.   Which is a massive positive for supporting them.

Simon.




On 3 May 2016 at 19:27, paul+ausnog at oxygennetworks.com.au <
paul+ausnog at oxygennetworks.com.au> wrote:

> I concur with Nathan on that, it can be painful, it took us a long time to
> get it right on anything but Cisco gear.
>
> The thing is though that the cheapie services that Telstra are offering at
> the moment aren't EA from what I have been told by my account team, so
> realistically they don't have to give a damn about it, when asked why we
> can't get access to such services I was told that we can and they promptly
> quoted me on a layer 3 service BAHA.
>
> I don't know what you can do about it except for provide your own router
> as a L2 handoff and manage the connection through that using interface
> shaping, you will obviously have to allow for that in your costs, we do
> that for quite a few customers now and it saves a very large amount of
> headaches !
>
> Regards
> Paul
>
> -----Original Message-----
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nathan
> Brookfield
> Sent: Tuesday, 3 May 2016 9:23 PM
> To: Radek Tkaczyk
> Cc: ausnog at lists.ausnog.net
> Subject: Re: [AusNOG] Telstra wholesale EA fibre shaping
>
> I know this isn't constructive but let me just tell you, your pain is real
> and the stress customers face and blame us for when they say 'We can shape
> that with those specifications' and the find they have speed issues is REAL.
>
> Absolutely the bane of my existence!
>
> Nathan Brookfield
> Chief Executive Officer
>
> Simtronic Technologies Pty Ltd
> http://www.simtronic.com.au
>
> On 3 May 2016, at 21:08, Radek Tkaczyk <r_tkaczyk at hotmail.com> wrote:
>
> With Telstra Wholesale EA Fibre circuits we have always had to do the
> shaping on these services because Telstra would simply drop non-confirming
> packets that burst over the purchased bandwidth. This is typically not a
> problem as we would usually supply a Cisco router and just apply the
> shaping on the Cisco router.
>
> However sometimes the customer wants to use their own router/firewall and
> connect this directly to the OS904 Fibre NTU that Telstra supply, so they
> have to do the shaping on their router, and a lot of people struggle to get
> this right.
>
> I have been told that on Telstra retail services, for example the
> 50/50Mbps fibre $850 promo that Telstra retail offer, that the end users do
> not need to perform shaping on their equipment, that Telstra retail does
> the shaping for them.
>
> Can anyone confirm if this is indeed correct? Seems strange that it is
> different for Telstra wholesale compared to Telstra retail.
>
> Or have I had my head in the clouds for too long?
>
> How are other people handling this shaping requirement?
>
> Thanks
> Radek
>
> Sent from my iPhone
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> --
>
> Dicko.
>
>
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