[AusNOG] NBN Tasmania

Brendan Halley brendan at halley.net.au
Wed Jan 27 14:18:25 EST 2016


I wonder if their infrastructure differs between residential and business
as I have all of those running on my residential connection without issue.

Brendan
On 27 Jan 2016 2:14 pm, "Milan Rajkovic" <milan at m-i.com.au> wrote:

> Hey Jim,
>
>
>
> I was about to get through to them in the end took over an hour for a
> callback, apparently they are upgrading some network hardware… that’s all
> they have told me, and that it will be done by 9pm tonight.
>
>
>
> Same here, it has knocked out VoIP, VPN’s, Emails, everything in their
> offices are basically not usable at the moment.
>
>
>
> Kind Regards,
> Milan
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Jim
> Woodward
> *Sent:* Wednesday, 27 January 2016 1:17 PM
> *To:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] NBN Tasmania
>
>
>
> Hi Philip & Milan,
>
> Yes same here, have a client whos had internet dropped packets fairly
> consistently since Monday on their iiNet NBN service in Hobart, Tasmania
> which has taken out their hosted iiNet Lync VOiP phone services and hosted
> Exchange, well, to the point where they are pretty much unusable.
>
>
>
> I have a case open with them since Monday, theyre on a Business NBN plan,
> the lack of communication from them has been somewhat concerning, I've had
> to forward their VOIP services to a mobile phone which is less than ideal.
>
> If anyone has heard any further details feel free to drop me a note off
> list, I have a callback to the help desk requested but looking at a 1 hour
> wait.
>
> Kind Regards,
> Jim.
>
> On 27/01/2016 10:27 AM, Philip Loenneker wrote:
>
> I’ve talked to some people around the office here and we’ve heard of
> issues with iiNet NBN customers, but not our NBN customers.
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net
> <ausnog-bounces at lists.ausnog.net>] *On Behalf Of *Milan Rajkovic
> *Sent:* Wednesday, 27 January 2016 9:39 AM
> *To:* ausnog at ausnog.net <ausnog at lists.ausnog.net>
> <ausnog at lists.ausnog.net>
> *Subject:* [AusNOG] NBN Tasmania
>
>
>
> Hi Everyone,
>
>
>
> Does anyone know about issues in Tasmania at the moment with NBN? We have
> a few sites dispersed around Tasmania and they are all experiencing issues
> this morning, and it is a continued issue from Monday…
>
> Kind Regards,
> Milan
>
> -----
> Milan Rajkovic *(MCTS)* - Managing Director
>
> <http://www.m-i.com.au/>
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