[AusNOG] NBN Tasmania

[Milan Rajkovic]

Hey Jim,

I was about to get through to them in the end took over an hour for a callback, apparently they are upgrading some network hardware... that's all they have told me, and that it will be done by 9pm tonight.

Same here, it has knocked out VoIP, VPN's, Emails, everything in their offices are basically not usable at the moment.

Kind Regards,
Milan

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jim Woodward
Sent: Wednesday, 27 January 2016 1:17 PM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] NBN Tasmania

Hi Philip & Milan,

Yes same here, have a client whos had internet dropped packets fairly consistently since Monday on their iiNet NBN service in Hobart, Tasmania which has taken out their hosted iiNet Lync VOiP phone services and hosted Exchange, well, to the point where they are pretty much unusable.



I have a case open with them since Monday, theyre on a Business NBN plan, the lack of communication from them has been somewhat concerning, I've had to forward their VOIP services to a mobile phone which is less than ideal.

If anyone has heard any further details feel free to drop me a note off list, I have a callback to the help desk requested but looking at a 1 hour wait.

Kind Regards,
Jim.

On 27/01/2016 10:27 AM, Philip Loenneker wrote:
I've talked to some people around the office here and we've heard of issues with iiNet NBN customers, but not our NBN customers.

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Milan Rajkovic
Sent: Wednesday, 27 January 2016 9:39 AM
To: ausnog at ausnog.net<mailto:ausnog at ausnog.net> <ausnog at lists.ausnog.net><mailto:ausnog at lists.ausnog.net>
Subject: [AusNOG] NBN Tasmania

Hi Everyone,

Does anyone know about issues in Tasmania at the moment with NBN? We have a few sites dispersed around Tasmania and they are all experiencing issues this morning, and it is a continued issue from Monday...
Kind Regards,
Milan

-----
Milan Rajkovic (MCTS) - Managing Director
[cid:image001.png at 01D1590C.E3427CC0]<http://www.m-i.com.au/>



Australia:

1300 022 735

Direct:

+61 (03) 8609 2188

Fax:

1300 022 751

Email:

milan at m-i.com.au<mailto:milan at m-i.com.au>

Website:

www.m-i.com.au<http://www.m-i.com.au/>

Office Address:

370 Bell Street Preston, VIC 3072 Australia

Mailing Address:

P.O.Box 84 Northcote, VIC 3070 Australia



[cid:image002.jpg at 01D1590C.E3427CC0]<http://www.m-i.com.au/our-company/>

Any information transmitted in this message and its attachments is intended only for the person or entity to which it is addressed. The above email correspondence should be read in conjunction with our standard disclaimer/terms which can be found at http://www.m-i.com.au/email-communications-disclaimer/




_______________________________________________

AusNOG mailing list

AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>

http://lists.ausnog.net/mailman/listinfo/ausnog

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20160127/579f0344/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 16594 bytes
Desc: image001.png
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20160127/579f0344/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 11285 bytes
Desc: image002.jpg
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20160127/579f0344/attachment-0001.jpg>