[AusNOG] Fwd: Client Services - Acknowledgement of Receipt (Case #: 00397949 MPLS VPN in Indonesia) - ref:_00D90c4wN._5006F1JM0oA:ref

[Matt Ayre]

Hi All,

We initially disabled this auto-reply and later unsubscribed the offending
email account from AusNOG, believe the result of sending this email will
confirm that the issue is now closed.

Again, apologise for the inconvenience and disruption

Cheers,
Matt

On 13 December 2016 at 14:36, Matt Ayre <matt.ayre at bigair.net.au> wrote:

> Hi Peter,
>
> There appears to be an account subscribed to the AusNOG mailer - looking
> to get this unwound urgently!
>
> Sincerely apologise both to you and anyone else who received these
> unsolicited emails
>
>
> BigAir Group Limited
>
> Matt Ayre
> Cloud & Network Architecture - Manager
>
> *e* matt at bigair.net.au
> *m* +61 433 533 544 <+61%20433%20533%20544>
> *p* +612 9993 1376 <+61%202%209993%201376>
> *w *www.bigair.com.au
> <http://www.bigair.com.au/>
> Level 1, 203 Pacific Highway
> St Leonards NSW 2065 Australia [image: Linkedin_copy.png]
> <https://www.linkedin.com/company/bigair-group-limited>
>
> [image: FAST50_LOGO_2015.jpg] [image: au-tech-fast-50-2015-logo-1x1-1.jpg] [image:
> Fast500-AP-GlobalWordmark-RGB-H.jpg]
>
>
>
>
> On 13 December 2016 at 14:30, Peter Tiggerdine <ptiggerdine at gmail.com>
> wrote:
>
>> Bigair,
>>
>> This isn't acceptable, please fix. I'm calling your CMS team now.
>>
>>
>> Regards,
>>
>> Peter Tiggerdine
>>
>> GPG Fingerprint: 2A3F EA19 F6C2 93C1 411D 5AB2 D5A8 E8A8 0E74 6127
>>
>> ---------- Forwarded message ----------
>> From: BigAir Client Services <helpdesk at bigair.net.au>
>> Date: Tue, Dec 13, 2016 at 1:26 PM
>> Subject: Client Services - Acknowledgement of Receipt (Case #: 00397949
>> [AusNOG] MPLS VPN in Indonesia) - ref:_00D90c4wN._5006F1JM0oA:ref
>> To: "ptiggerdine at gmail.com" <ptiggerdine at gmail.com>
>>
>>
>> Thank you for contacting the Big Air Client Services Team
>>
>> This is merely a courtesy response to let you know that we have received
>> your contact and will be allocating this to a Team Member shortly.
>>
>> As soon as we have done so we will also send you a follow up email giving
>> you an indication of how soon we expect to complete this for you.
>>
>> If you need this addressed urgently however please feel free to call us
>> on: 1300 662 695 and quote the case number provided below.
>>
>> Case Number: *00397949*
>>
>> Case Subject: *[AusNOG] MPLS VPN in Indonesia*
>>
>> Description:
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>> *Hi All,We've being looking at MPLS VPN from Telkom Indonesia for one of
>> ourprojects with multiple offices in and around Jakata. The
>> solutionproposal and secondhand information from tech people in country
>> isthat the service providers don't require an NTU onsite. Delivery isvia a
>> RJ45 and the providers are telling us we can plug this directlyinto our
>> CE.This doesn't sound right from my experience and I'm worried thedelivery
>> won't be as expected.has anyone used MPLS VPN's from Telkom Indonesia and
>> can give me someunderstanding of the delivery of the service?Regards,Peter
>> TiggerdineGPG Fingerprint: 2A3F EA19 F6C2 93C1 411D 5AB2 D5A8 E8A8 0E74
>> 6127_______________________________________________AusNOG mailing
>> listAusNOG at lists.ausnog.net
>> <AusNOG at lists.ausnog.net>http://lists.ausnog.net/mailman/listinfo/ausnog
>> <http://lists.ausnog.net/mailman/listinfo/ausnog>*
>>
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>>
>
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