[AusNOG] Issue With IP Range Blocked By Foxtel

John England john at bitwave.com.au
Thu Aug 11 17:02:24 EST 2016


FYI, I emailed Andrew directly too. No response….

 

Cheers.

 

John England

Managing Director

 

BitWave Networks Pty Ltd

243 Clarinda Street

Parkes, NSW, 2870

Ph: (02) 6863 4466

Fax: (02) 6863 4166

 



 

     

 

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Christian Heinrich
Sent: Thursday, 11 August 2016 4:56 PM
To: Andrew Kitchen <a.kitchen at xi.com.au>
Cc: <ausnog at lists.ausnog.net> <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Issue With IP Range Blocked By Foxtel

 

Andrew,

 

I'd recommend you contact https://au.linkedin.com/in/andrew-heyes-0a03767 direct.

.

On Thu, Aug 11, 2016 at 3:56 PM, Andrew Kitchen <a.kitchen at xi.com.au <mailto:a.kitchen at xi.com.au> > wrote:

Hey Guys

 

Is there anyone from Foxtel IT Department on this list.  We have been trying to get our complete IP range unblocked from access to Foxtel Online Services and have been trying to get this done now via the normal process for the last three months and with no success.

 

Latest response from Foxtel was quite assuming....... Please see below

 

Thank you for the reply. We have contacted our IT department who have advised they are still investigating this issue and are working to provide access to the mentioned IP range. Unfortunately this is not a quick process and will take some time to execute the required procedures.

 

We have advised IT that this is a high priority situation and they are working have this resolved as soon as possible.

 

We apologise again for the inconvenience and will continue to strive to get this resolved.

 

Regards

 

Andrew

 




 

Andrew Kitchen | Business DevelopmentStrategist
PO Box 3279, The Pines, Victoria, 3109
T 1300 789 299 D 03 9909 3102 M 0449 561 461 F 03 8611 7946
a.kitchen at xi.com.au <mailto:a.kitchen at xi.com.au>  |  <http://www.xi.com.au> www.xi.com.au

 

   

 

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-- 

Regards,
Christian Heinrich

http://cmlh.id.au/contact

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