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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>FYI, I emailed Andrew directly too. No response….<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Cheers.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>John England<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Managing Director<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>BitWave Networks Pty Ltd<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>243 Clarinda Street<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Parkes, NSW, 2870<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Ph: (02) 6863 4466<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Fax: (02) 6863 4166<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><img width=307 height=100 style='width:3.1979in;height:1.0416in' id="Picture_x0020_1" src="cid:image009.png@01D1F3F2.21D04EB0" alt="email logo"><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><img width=160 height=78 style='width:1.6666in;height:.8125in' id="Picture_x0020_2" src="cid:image002.png@01D1F3F2.21CBBAD0" alt="MCP_2013(rgb)"> <img width=141 height=78 style='width:1.4687in;height:.8125in' id="Picture_x0020_3" src="cid:image003.png@01D1F3F2.21CBBAD0" alt="ucwa_small"><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> AusNOG [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Christian Heinrich<br><b>Sent:</b> Thursday, 11 August 2016 4:56 PM<br><b>To:</b> Andrew Kitchen <a.kitchen@xi.com.au><br><b>Cc:</b> <ausnog@lists.ausnog.net> <ausnog@lists.ausnog.net><br><b>Subject:</b> Re: [AusNOG] Issue With IP Range Blocked By Foxtel<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Andrew,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I'd recommend you contact <a href="https://au.linkedin.com/in/andrew-heyes-0a03767">https://au.linkedin.com/in/andrew-heyes-0a03767</a> direct.<o:p></o:p></p></div><div><p class=MsoNormal>.<o:p></o:p></p></div><div><div><div><p class=MsoNormal>On Thu, Aug 11, 2016 at 3:56 PM, Andrew Kitchen <<a href="mailto:a.kitchen@xi.com.au" target="_blank">a.kitchen@xi.com.au</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt'>Hey Guys</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt'>Is there anyone from Foxtel IT Department on this list. We have been trying to get our complete IP range unblocked from access to Foxtel Online Services and have been trying to get this done now via the normal process for the last three months and with no success.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt'>Latest response from Foxtel was quite assuming....... Please see below</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><span lang=EN-US style='font-size:11.0pt'>Thank you for the reply. We have contacted our IT department who have advised they are still investigating this issue and are working to provide access to the mentioned IP range. Unfortunately this is not a quick process and will take some time to execute the required procedures.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><span lang=EN-US style='font-size:11.0pt'>We have advised IT that this is a high priority situation and they are working have this resolved as soon as possible.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt'>We apologise again for the inconvenience and will continue to strive to get this resolved.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt'>Regards</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt'>Andrew</span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=710 style='width:532.45pt;border-collapse:collapse'><tr style='height:58.5pt'><td width=214 style='width:160.35pt;padding:0cm 0cm 0cm 0cm;height:58.5pt'><p style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm'><img border=0 width=213 height=54 style='width:2.2187in;height:.5625in' id="_x0000_i1025" src="cid:image010.png@01D1F3F2.21D04EB0" alt="[image]"><o:p></o:p></p></td><td width=20 valign=top style='width:15.0pt;padding:0cm 0cm 0cm 0cm;height:58.5pt'><p class=MsoNormal> <o:p></o:p></p></td><td width=496 valign=top style='width:372.1pt;padding:0cm 0cm 0cm 0cm;height:58.5pt'><p style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm'><b><span style='text-transform:uppercase'>Andrew Kitchen</span></b><span style='text-transform:uppercase'> | Business DevelopmentStrategist<br></span><span style='font-size:9.0pt;text-transform:uppercase'>PO Box 3279, The Pines, Victoria, 3109<br><b>T </b>1300 789 299 <b>D </b>03 9909 3102 <strong>M</strong> 0449 561 461 <b>F </b>03 8611 7946<br><a href="mailto:a.kitchen@xi.com.au" target="_blank">a.kitchen@xi.com.au</a> | </span><span style='text-transform:uppercase'><a href="http://www.xi.com.au" target="_blank"><span style='font-size:9.0pt'>www.xi.com.au</span></a><o:p></o:p></span></p></td></tr></table><p style='margin:0cm;margin-bottom:.0001pt'><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'> <o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt'><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri",sans-serif'><img border=0 width=87 height=87 style='width:.9062in;height:.9062in' id="_x0000_i1026" src="cid:image005.png@01D1F3F2.21CBBAD0"> <img border=0 width=117 height=87 style='width:1.2187in;height:.9062in' id="_x0000_i1027" src="cid:image011.png@01D1F3F2.21D04EB0"> <img border=0 width=132 height=83 style='width:1.375in;height:.8645in' id="_x0000_i1028" src="cid:image007.jpg@01D1F3F2.21CBBAD0"><img border=0 width=160 height=64 style='width:1.6666in;height:.6666in' id="_x0000_i1029" src="cid:image008.jpg@01D1F3F2.21CBBAD0"></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt'><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'> <o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt'><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri",sans-serif'>This email message and any attachments are the property of X Integration. The contents of this email are copyright and may also be confidential and/or legally privileged. They are intended solely for the addressee and it is not intended that either confidentiality or privilege be waived or lost by mistaken delivery to you. Please notify us immediately and delete this communication if received in error. Consider the environment before printing this email.</span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><br><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><p class=MsoNormal>Regards,<br>Christian Heinrich<br><br><a href="http://cmlh.id.au/contact" target="_blank">http://cmlh.id.au/contact</a><o:p></o:p></p></div></div></div></div></div></body></html>