[AusNOG] Issue With IP Range Blocked By Foxtel

Christian Heinrich christian.heinrich at cmlh.id.au
Thu Aug 11 16:56:15 EST 2016


Andrew,

I'd recommend you contact https://au.linkedin.com/in/andrew-heyes-0a03767
 direct.
.
On Thu, Aug 11, 2016 at 3:56 PM, Andrew Kitchen <a.kitchen at xi.com.au> wrote:

> Hey Guys
>
>
>
> Is there anyone from Foxtel IT Department on this list.  We have been
> trying to get our complete IP range unblocked from access to Foxtel Online
> Services and have been trying to get this done now via the normal process
> for the last three months and with no success.
>
>
>
> Latest response from Foxtel was quite assuming....... Please see below
>
>
>
> Thank you for the reply. We have contacted our IT department who have
> advised they are still investigating this issue and are working to provide
> access to the mentioned IP range. Unfortunately this is not a quick process
> and will take some time to execute the required procedures.
>
>
>
> We have advised IT that this is a high priority situation and they are
> working have this resolved as soon as possible.
>
>
>
> We apologise again for the inconvenience and will continue to strive to
> get this resolved.
>
>
>
> Regards
>
>
>
> Andrew
>
> [image: [image]]
>
>
> Andrew Kitchen | Business DevelopmentStrategist
> PO Box 3279, The Pines, Victoria, 3109
> T 1300 789 299 D 03 9909 3102 *M* 0449 561 461 F 03 8611 7946
> a.kitchen at xi.com.au | www.xi.com.au
>
>
>
>
>
>
>
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-- 
Regards,
Christian Heinrich

http://cmlh.id.au/contact
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