[AusNOG] NSW TADSL tails flapping via iSeek

[Matt Carter]

Hey Paul,
Assuming you have a fault open? If not feel free to refer to #1372203 when talking to the NOC or AM.
There is an underlying issue with Telstra's delivery, specifically, transient optical loss on a fibre causing L2TP tunnel flaps on NSW TADSL.  Our NOC has escalated to and is working with Senior Technology Specialists in Transport & Routing Operations at Telstra. Telstra engaged relevant departments and took measures to remediate the fault last night and believed it to be restored however as you have noticed some tails have bounced again. Telstra are going to have another go at repairing the fibre again tonight at 1am which will hopefully bring this fault to a resolution.
Kind regards,


Matt Carter
Senior Network Engineer
Phone: 1300 661 668   |   Fax: 1300 661 540
Email: matt.carter at iseek.com.au<mailto:matt.carter at iseek.com.au>   |   Web: http://www.iseek.com.au<http://www.iseek.com.au/>
Address: Level 4, 60 Edward Street, Brisbane QLD 4000   |   PO Box 15087, City East QLD 4002

NB: iseek HQ has moved to Brisbane CBD. Effective 2 February 2015

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From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of paul+ausnog at oxygennetworks.com.au
Sent: Thursday, 26 November 2015 3:47 PM
To: ausnog at lists.ausnog.net
Subject: [AusNOG] NSW TADSL tails flapping via iSeek

Is it just me or is everybody who is using iSeek as an upstream seeing all NSW Telstra ADSL tails drop every day at the moment, my customers are over it, been happening since Friday.

Paul
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