[AusNOG] Optus Cable congestion

[Robert Hudson]

I've replied offline - the tl;dr of my reply is to ditch Optus.
On 2 Nov 2015 9:34 pm, "Serge Burjak" <sburjak at systech.com.au> wrote:

> I doubt you would get anywhere with TIO, it's best efforts stuff. It
> took me a long time to sort through this stuff with OPTUS and now I
> get a 100mbs. Part of it was problem with the tap on the pole, the
> modem and some other issues.
>
> What's the best transfer rate you can get with
> http://mirror.optusnet.com.au/ ?
>
> On 2 November 2015 at 20:29, Ibrahim Kunduraci <Ibrahim at amanah.net.au>
> wrote:
> > Hi all,
> >
> > Is anybody from Optus on the list able to assist me off-list with Optus
> > cable congestion issues? I’m supposedly on the premium speed pack
> however am
> > only reaching 3-4 Mbps during peak times, 20-25 Mbps off-peak. I’ve
> > contacted Optus a stupid amount of times and they keep telling me new
> kit is
> > being installed (since April 2015) however nothing has improved. There
> seems
> > to be a lot of noise on the web about Optus customers having congestion
> > issues however there doesn’t seem to be anything being done about it.
> I’m at
> > the point of raising a TIO ticket however want to cover all bases before
> > doing so.
> >
> > Apologies if this isn’t the space to be discussing this sort of thing.
> >
> > Thank you
> >
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> >
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