<p dir="ltr">I've replied offline - the tl;dr of my reply is to ditch Optus.</p>
<div class="gmail_quote">On 2 Nov 2015 9:34 pm, "Serge Burjak" <<a href="mailto:sburjak@systech.com.au">sburjak@systech.com.au</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I doubt you would get anywhere with TIO, it's best efforts stuff. It<br>
took me a long time to sort through this stuff with OPTUS and now I<br>
get a 100mbs. Part of it was problem with the tap on the pole, the<br>
modem and some other issues.<br>
<br>
What's the best transfer rate you can get with <a href="http://mirror.optusnet.com.au/" rel="noreferrer" target="_blank">http://mirror.optusnet.com.au/</a> ?<br>
<br>
On 2 November 2015 at 20:29, Ibrahim Kunduraci <<a href="mailto:Ibrahim@amanah.net.au">Ibrahim@amanah.net.au</a>> wrote:<br>
> Hi all,<br>
><br>
> Is anybody from Optus on the list able to assist me off-list with Optus<br>
> cable congestion issues? I’m supposedly on the premium speed pack however am<br>
> only reaching 3-4 Mbps during peak times, 20-25 Mbps off-peak. I’ve<br>
> contacted Optus a stupid amount of times and they keep telling me new kit is<br>
> being installed (since April 2015) however nothing has improved. There seems<br>
> to be a lot of noise on the web about Optus customers having congestion<br>
> issues however there doesn’t seem to be anything being done about it. I’m at<br>
> the point of raising a TIO ticket however want to cover all bases before<br>
> doing so.<br>
><br>
> Apologies if this isn’t the space to be discussing this sort of thing.<br>
><br>
> Thank you<br>
><br>
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</blockquote></div>