[AusNOG] (Meta)data retention...

[Greg Anderson]

Darren,

I have lurked these data retention threads for a while now, and I am not
sure what significant opportunity any ISP had to do something about this.
It seem to me that everything about the proposal was changing and too vague
until it was too late to do anything effective about it.  Really, even now
it is vague or classified information.

To send an informative letter to your customers telling them you are about
to increase their fees is much more likely to do the very thing you don't
want them to do - migrate to your opposition, is it not?  It is a bit like
cutting off your nose to spite your face.

What if the laws never passed?  Users are likely to think your fees are
still going up.
What if the proposition changes and it is revealed the Government is going
to flip the bill for all costs?  Now your clients think you are double
dipping.
What if the law changes in some other way to what your letter indicated?
Now your clients are ill-informed, which makes them think their ISP is ill
informed.
Many may never even read past the "We are going to have to charge you more"
paragraph.  Many may never even read the mail.

None of these things are positive outcomes, and I wonder at how many of
your clients would react the way you would intend to something like this,
and actually be vocal about something many of them probably do not
understand, even after your letter goes out.

It is just my personal opinion, but I think the ISP's are not to blame
based on the information I have seen...

- Greg

On 25 March 2015 at 14:39, <ausnog at worley.org.au> wrote:

> Sadly, one vote they won’t care to much about, but ALL of the ISP
> subscriber bases around the countryside just may have been a different
> story…
>
> Hands up those ISP’s that had already sent an informative email to their
> customers regarding upcoming changes to their expected privacy and possible
> increases to their fees, or had relevant links| information on their
> homepage | invoices | billing portals?
>
> Sadly, the horse has well and truly bolted.
>
> ISP apathy. This industry has not changed or learned much in ~20 years.
>
> :Darren
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Robert
> Hudson
> *Sent:* Wednesday, 25 March 2015 3:12 PM
> *To:* Chris Macko
> *Cc:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] (Meta)data retention...
>
>
>
> I had a similar experience.  I've sent an email asking for an opportunity
> to discuss my concerns in full (having forwarded an email I sent to my
> local Liberal member where I told them they've lost my vote over this
> matter).
>
>
>
> On 25 March 2015 at 15:04, Chris Macko <cmacko at intervolve.com.au> wrote:
>
> Thanks Ross,
>
> Was directed to email bill.shorten.mp at aph.gov.au with an outline of the
> discussion and that the diary manager would book this in. Hopeful the
> respond at some stage this week.
>
> Kind Regards,
>
> Chris Macko
> Managing Director
> Interhost Pacific Pty Ltd t/a Intervolve
>
> Support Phone 1300 664 574 / +61 8 8260 4237
> Sales Phone 1300 664 574
> Accounts Phone +61 8 8260 4237
> Office Fax +61 8 8260 4312
>
> Sales Email sales at intervolve.com.au
> Support Email support at intervolve.com.au
> Accounts Email accounts at intervolve.com.au
>
> Website www.intervolve.com.au
>
>
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>
> -----Original Message-----
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Ross
> Wheeler
> Sent: Wednesday, 25 March 2015 12:17 PM
> To: ausnog at lists.ausnog.net
> Subject: [AusNOG] (Meta)data retention...
>
>
>
> Short and sweet.... something WE CAN ALL DO RIGHT NOW.
>
> "If you have a few moments to spare, call Opposition Leader Bill Shorten.
> His number is 02 6277 4022."
>
> Call *NOW*. VOICE your concerns *NOW*. Encourage everyone you know to do
> the same *NOW*. It may well be too little too late, but it CAN'T HURT.
>
>
> http://www.pedestrian.tv/news/arts-and-culture/scott-ludlam-shades-data-retention-namedrops-vpns-/eb8f76aa-3dde-44d0-b7ad-23824d6e24a6.htm
>
> _______________________________________________
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>


-- 

*Greg Anderson*

*Senior Network Administrator · Ray White Group*

*T*  07 3231 2121

L 26,​ 111​ Eagle Street Brisbane Queensland 4000
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