[AusNOG] Telstra core routing / firewall issue?

[Joseph Goldman]

Wouldn't this be a job for the customer who either owns the 4G service 
or owns the HFC service to call their tech support (Telstra)? AusNOG is 
not tech-support, or shortcut to higher level techs.

On 01/12/15 16:54, Daniel wrote:
>
> Hi all,
>
> We’re unable to connect from Telstra 4G network devices to a 
> particular Bigpond HFC IP range since the respective cable area (SA 
> 5066) was upgraded with new routers/address blocks etc last week.
>
> Working ok prev 12+ months, and others have independently discovered 
> this new fault condition.
>
> From the tracert below looks like the problem may be around 
> 203.50.116.103 & 58.160.251.6?
>
> I have a http test service open on an IP in the affected HFC IP 
> address block – connections to this page time out over 4G but fine 
> from all other sources that we’ve tried so far. Will supply this IP 
> off list to assist with replication.
>
> Any at Telstra network guys able to assist?
>
> Regards,
>
> Daniel.
>
> Tracert from Telstra ADSL service -> Bigpond Cable Modem Public IP 
> (connection succeeds)
>
> --- SNIP ---
>
> 9 107 ms 118 ms 103 ms bundle-ether1.way-edge902.adelaide.telstra.net 
> [203.50.11.153]
>
> 10 117 ms 127 ms 103 ms 203.50.116.103
>
> 11 98 ms 121 ms 91 ms 58.160.251.6
>
> --- SNIP ---
>
> Tracert from 4G Device -> Bigpond Cable Modem Public IP (connection fails)
>
> --- SNIP ---
>
> 7 70 ms 26 ms 27 ms bundle-ether1.way-edge902.adelaide.telstra.net 
> [203.50.11.153]
>
> 8 108 ms 26 ms 26 ms 203.50.116.103
>
> 9 * * * Request timed out.
>
> --- SNIP ---
>
>
>
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