[AusNOG] Anyone from tpp on list?

[Jared Hirst]

Wow racist much?

Level 1 support is generally just that, there to direct customers to
knowledge bases and to fix simple issues. I don't see why they should have
expensive level 3 staff on 24/7.

I find your comment very offensive and out of line. If I asked you to lay a
concrete driveway when your job role was level 1 tech support does that
give me the right to belittle you when you fail at doing it?

On Monday, September 1, 2014, ANSA SERVERS <info at ausnetservers.net.au>
wrote:

> HI Matt,
>
> After about 6PM TPP support goes offshore to India, in my personal opinion
> they are about as useless as a book with no pages, all looks no content!
>
> Ping me off list I might be able to help with your issue.
>
> Regards,
>
> Matthew Matters  Managing Director / CEO of Aus Net Servers Australia Pty
> Ltd
> Management Department  |  Small Business Hosting Sales & Services  |  Aus
> Net Servers Australia Pty Ltd
> P  1300 933 038  |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au
> <javascript:;> |  W  www.ausnetservers.net.au
> ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated
> Hosting Solutions For Small Business Since 2007
>
> -----Original Message-----
> From: Matthew VK3EVL [mailto:hitman at itglowz.com <javascript:;>]
> Sent: Monday, 1 September 2014 8:23 PM
> To: ANSA SERVERS; ausnog at lists.ausnog.net <javascript:;>
> Subject: Re: [AusNOG] Anyone from tpp on list?
>
> The support staff on tonight do not have access to fix the problem my
> employer has so was hoping someone with access may be around.
>
> On 1/09/2014 8:18 PM, ANSA SERVERS wrote:
> > Hi,
> >
> > Best bet would be to contact Netregistry
> >
> > Regards,
> >
> > Matthew Matters  Managing Director / CEO of Aus Net Servers Australia
> > Pty Ltd Management Department  |  Small Business Hosting Sales &
> > Services  |  Aus Net Servers Australia Pty Ltd P  1300 933 038  |  M
> > 0428 028 091  |  E  mmatters at ausnetservers.net.au <javascript:;> |  W
> > www.ausnetservers.net.au ABN 25 162 013 194 | ACN 162 013 194 | ARBN
> > B2318 229M | #1 For Dedicated Hosting Solutions For Small Business
> > Since 2007
> >
> > -----Original Message-----
> > From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net <javascript:;>] On
> Behalf Of
> > Matthew VK3EVL
> > Sent: Monday, 1 September 2014 8:04 PM
> > To: ausnog at lists.ausnog.net <javascript:;>
> > Subject: [AusNOG] Anyone from tpp on list?
> >
> > Hi guys,
> > Anyone from tpp wholesale around. Need some urgent help with something
> frontline support doesn't have access to. Please ping me off list.
> >
> > Cheers
> > Matthew
> > _______________________________________________
> > AusNOG mailing list
> > AusNOG at lists.ausnog.net <javascript:;>
> > http://lists.ausnog.net/mailman/listinfo/ausnog
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-- 
Jared HirstChief Executive Officer

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