[AusNOG] TPG NOC CONTACT
Joshua D'Alton
joshua at railgun.com.au
Mon Nov 10 23:35:17 EST 2014
Could we apply that to AusNOG membership?
Members don't have to have/run/be part of an autonomous system, but members
need to pass level 3 troubleshooting and obscure 60s-90s tech references?
It could be a answer me these questions three test?
On Mon, Nov 10, 2014 at 10:27 PM, Ross Wheeler <ausnog at rossw.net> wrote:
>
> I've often felt that some kind of triage should be possible: "Good
>> morning sir! Before we start, can you tell me what a signal to noise
>> ratio is? Quite right sir, and nor *should* you have to give a flying...
>> er, have you tried turning things off and on again? No? well let's try
>> that first..."
>>
>
> Ahh, shades of Opus, circa 1987. One of the very first questions you were
> asked, "Are you wearing mirror shades?"
>
> Brillant. Can all support desks write that into their script?
> "Good morning sir, can I start with your name please?"
> "I am wearing mirror shades!"
> "Thank you sir, putting you through to level 2 support!"
>
> R.
>
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> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
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