[AusNOG] TPG NOC CONTACT
Jake Anderson
yahoo at vapourforge.com
Tue Nov 11 10:13:19 EST 2014
Its a solved problem
http://xkcd.com/806/
Y'all just aren't standards compliant.
On 10/11/14 23:35, Joshua D'Alton wrote:
> Could we apply that to AusNOG membership?
>
> Members don't have to have/run/be part of an autonomous system, but
> members need to pass level 3 troubleshooting and obscure 60s-90s tech
> references?
>
> It could be a answer me these questions three test?
>
> On Mon, Nov 10, 2014 at 10:27 PM, Ross Wheeler <ausnog at rossw.net
> <mailto:ausnog at rossw.net>> wrote:
>
>
> I've often felt that some kind of triage should be possible: "Good
> morning sir! Before we start, can you tell me what a signal to
> noise
> ratio is? Quite right sir, and nor *should* you have to give a
> flying...
> er, have you tried turning things off and on again? No? well
> let's try
> that first..."
>
>
> Ahh, shades of Opus, circa 1987. One of the very first questions
> you were asked, "Are you wearing mirror shades?"
>
> Brillant. Can all support desks write that into their script?
> "Good morning sir, can I start with your name please?"
> "I am wearing mirror shades!"
> "Thank you sir, putting you through to level 2 support!"
>
> R.
>
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