[AusNOG] WAN link outages in Melbourne

[Robert Hudson]

Hi all,

Services came back up at around 5am this morning for us.

Thank you to all who helped answer my questions, both on and off list.

Regards,

Robert
On 14/05/2014 10:52 PM, "Ryan Crouch" <ryan at apexn.com.au> wrote:

> Hi Robert,
>
>
>
> Just a quick update in case you haven't heard from anyone yet, our
> circuits at this exchange (LVTN) were resolved by 6PM. We were informed
> there were many services to restore, so my guess is they are working
> through them all.
>
>
>
> We haven't had an official response informing us they are fixed, but we're
> seeing traffic as normal.
>
>
>
> Hopefully yours are too.
>
>
>
> -Ryan
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Robert
> Hudson
> *Sent:* Wednesday, 14 May 2014 4:40 PM
> *To:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] WAN link outages in Melbourne
>
>
>
> Is anyone hearing anything at all on this?  Telstra won't talk to me as
> I'm not a direct customer, and my provider says Telstra won't talk to them
> either (that's when I call the provider, who apparently don't believe in
> proactive communication during a widespread outage).
>
>
>
> On 14 May 2014 12:11, Robert Hudson <hudrob at gmail.com> wrote:
>
> *facepalm*
>
>
>
> My specific carrier called, told us the issue was fixed.  Asked us to
> reboot the onsite router.  That didn't work.
>
>
>
> They asked us to reboot the router and the CPE as well.  That didn't work
> either.
>
>
>
> Turns out that they now acknowledge that it may be the Telstra issue that
> others have reported - which makes me wonder what the hell they were
> "fixing" to start with...
>
>
>
> For what it's worth, it's nearly two hours now that we've been down for,
> I'd suggest others are in a similar position.  No information from Telstra
> on an expected resolution time apparently.
>
>
>
> On 14 May 2014 10:45, Robert Hudson <hudrob at gmail.com> wrote:
>
> Hi all,
>
>
>
> Is anyone seeing any widespread network issues in the Laverton area near
> Melbourne (or wider in the Melbourne area)?
>
>
>
> We've got a site down, we've called our WAN provider, and have been on
> hold (not even having spoken to anyone yet) for over 15 minutes now, so we
> suspect they either have a problem themselves or their last-mile partner (I
> believe it's Optus or Telstra) is having issues.
>
>
>
> Cheers.
>
>
>
>
>
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