<p dir="ltr">Hi all,</p>
<p dir="ltr">Services came back up at around 5am this morning for us.</p>
<p dir="ltr">Thank you to all who helped answer my questions, both on and off list.</p>
<p dir="ltr">Regards,</p>
<p dir="ltr">Robert</p>
<div class="gmail_quote">On 14/05/2014 10:52 PM, "Ryan Crouch" <<a href="mailto:ryan@apexn.com.au">ryan@apexn.com.au</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-AU" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi Robert,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Just a quick update in case you haven't heard from anyone yet, our circuits at this exchange (LVTN) were resolved by 6PM. We were informed there were many services to restore, so my guess is they are working through them all.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">We haven't had an official response informing us they are fixed, but we're seeing traffic as normal.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hopefully yours are too.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">-Ryan</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> AusNOG [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Robert Hudson<br>
<b>Sent:</b> Wednesday, 14 May 2014 4:40 PM<br><b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br><b>Subject:</b> Re: [AusNOG] WAN link outages in Melbourne</span></p><p class="MsoNormal">
</p>
<div><p class="MsoNormal">Is anyone hearing anything at all on this? Telstra won't talk to me as I'm not a direct customer, and my provider says Telstra won't talk to them either (that's when I call the provider, who apparently don't believe in proactive communication during a widespread outage).</p>
</div><div><p class="MsoNormal" style="margin-bottom:12.0pt"> </p><div><p class="MsoNormal">On 14 May 2014 12:11, Robert Hudson <<a href="mailto:hudrob@gmail.com" target="_blank">hudrob@gmail.com</a>> wrote:</p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div><p class="MsoNormal">*facepalm*</p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">My specific carrier called, told us the issue was fixed. Asked us to reboot the onsite router. That didn't work.</p>
</div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">They asked us to reboot the router and the CPE as well. That didn't work either.</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">
Turns out that they now acknowledge that it may be the Telstra issue that others have reported - which makes me wonder what the hell they were "fixing" to start with...</p></div><div><p class="MsoNormal"> </p></div>
<div><p class="MsoNormal">For what it's worth, it's nearly two hours now that we've been down for, I'd suggest others are in a similar position. No information from Telstra on an expected resolution time apparently.</p>
</div></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"> </p><div><div><p class="MsoNormal">On 14 May 2014 10:45, Robert Hudson <<a href="mailto:hudrob@gmail.com" target="_blank">hudrob@gmail.com</a>> wrote:</p>
</div><div><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div><p class="MsoNormal">Hi all,</p><div><p class="MsoNormal"> </p></div><div>
<p class="MsoNormal">
Is anyone seeing any widespread network issues in the Laverton area near Melbourne (or wider in the Melbourne area)?</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">We've got a site down, we've called our WAN provider, and have been on hold (not even having spoken to anyone yet) for over 15 minutes now, so we suspect they either have a problem themselves or their last-mile partner (I believe it's Optus or Telstra) is having issues.</p>
</div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Cheers.</p></div></div></blockquote></div></div></div><p class="MsoNormal"> </p></div></blockquote></div><p class="MsoNormal"> </p></div></div></div>
</blockquote></div>