[AusNOG] Glovine Servers OFFLINE!

[Sam Silvester]

Matthew,

>From the list charter:

"This is NOT a forum for journalists to pick up leads, sales people to
sell things, end-users to pester their ISP, or bush lawyers to posit
their beliefs. Such behaviour will not be tolerated (see "Moderation"
below)."

In this case, you are the end user, and Glovine is your ISP.

This doesn't belong here.

Can you cut out the noise? While I'm sure it's all exciting and whatnot for
you to have your servers offline, the rest of us don't need the
entertainment of watching a public spat between a customer and their
supplier.

Sam

On Wed, Dec 10, 2014 at 2:45 PM, ANSA SERVERS <info at ausnetservers.net.au>
wrote:

>  I am not going to be threatened by people into closing this thread down.
> I am asking for help to get my services back online that has been offline
> for over 12 hours now.
>
>
>
> I am not interested in a fighting match, I am trying to get issues fixed
>
>
>
> Regards,
>
>
>
> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
> Pty Ltd
> Management Department  |  Small Business Hosting Sales & Services  |  P
>  1300 933 038 F +61 3 4313 4409
>
> D 0353 10 5950 |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>  W  www.ausnetservers.net.au
>
> ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions
> For Small Business Since 2007
>
>
>
> *From:* Robert Hudson [mailto:hudrob at gmail.com]
> *Sent:* Wednesday, 10 December 2014 3:09 PM
> *To:* ANSA SERVERS; Daniel Watson
> *Subject:* Re: [AusNOG] Glovine Servers OFFLINE!
>
>
>
> Take if offline.  We don't want nor need to hear what you two have to say
> to each other.
>
>
>
> On 10 December 2014 at 15:07, ANSA SERVERS <info at ausnetservers.net.au>
> wrote:
>
>  Excuse my Daniel?
>
>
>
> Would you like to see my call logs from both the office phone and my
> mobile I have tried to contact you several times and its gone straight to
> voicemail
>
>
>
> Regards,
>
>
>
> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
> Pty Ltd
> Management Department  |  Small Business Hosting Sales & Services  |  P
>  1300 933 038 F +61 3 4313 4409
>
> D 0353 10 5950 |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>  W  www.ausnetservers.net.au
>
> ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions
> For Small Business Since 2007
>
>
>
> *From:* Daniel Watson [mailto:daniel at dwatson.me]
> *Sent:* Wednesday, 10 December 2014 3:05 PM
> *To:* ANSA SERVERS
> *Cc:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] Glovine Servers OFFLINE!
>
>
>
> Matthew
>
>
>
> You have not even attempted to call my mobile
>
> Stop trying to cause further issues with me on this list
>
>
>
> This is a private matter and should never have been sent to this list
>
>
>
> Daniel
>
>
> Sent from my iPhone
>
>
> On 10 Dec 2014, at 2:43 pm, ANSA SERVERS <info at ausnetservers.net.au>
> wrote:
>
>  Hey All,
>
>
>
> I am having issues getting hold of any of at Glovine Pty Ltd in relation
> to most of my servers been offline since 2AM. Have lodged tickets and have
> no reply and clients are still offline.
>
>
>
> I have no IPMI or DRAC access to the servers and I am pretty much in limbo
>
>
>
> I gave notice to terminate all my services as soon as my new provider
> moves into ME1 but I was hoping things would keep running in the meantime.
>
>
>
> Has anyone got any idea who is hosting GloVines servers (suspected SAU)
> and how we can get IMPI to our servers so we can get our clients back
> online.
>
>
>
> Some servers went offline after this last night
> http://gyazo.com/c90c477df580ed4f301984635272c09b
>
>
>
> As writing this I have 2 servers that are responding the other 3 are not
> responding and time out after the border router.
>
>
>
> Lodged a support ticket hours ago and have not heard anything. Tried
> getting in contact with the infamous Daniel Watson to get the issue
> resolved but his phone is switched off ( Not Surprised)
>
>
>
> Thinking Legal Action?
>
>
>
> If anyone can help it would be much appreciated. My glowing reputation
> with our clients is being damaged by the minute and I suspect that this is
> being done on purpose after I submitted a ticket last night saying I was
> terminating servers and moving as soon as ME1 opened.
>
>
>
> P.S This is the reason why I don’t like datacentres or relying on other
> people.. because stuff like this happens. I thought Telstra was a joke well
> this takes the cake!
>
>
>
> Regards,
>
>
>
> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
> Pty Ltd
> Management Department  |  Small Business Hosting Sales & Services  |  P
>  1300 933 038 F +61 3 4313 4409
>
> D 0353 10 5950 |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>  W  www.ausnetservers.net.au
>
> ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions
> For Small Business Since 2007
>
>
>
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>    [image: LinkedIn]
> <http://www.linkedin.com/company/aus-net-servers-australia>[image:
> Twitter] <http://www.twitter.com/ansaservers>The information transmitted
> in this e-mail is for the exclusive use of the intended addressee and may
> contain confidential and/or privileged material. Any review,
> re-transmission, dissemination or other use of it, or the taking of any
> action in reliance upon this information by persons and/or entities other
> than the intended recipient is prohibited. If you received this in error,
> please inform the sender and/or addressee immediately and delete the
> material. If you have been sent this email and it is not addressed to you
> please forward the email as is to hostmaster at ausnetservers.net.au and
> delete all local and inta-local copies including backups from your system.
> E-mails may not be secure, may contain computer viruses and may be
> corrupted in transmission. Please carefully check this e-mail (and any
> attachment) accordingly. No warranties are given and no liability is
> accepted for any loss or damage caused by such matters. This email has been
> scanned before transmission with business grade antivirus and antispam
> software but as mentioned above no warranties can be given that the email
> has not been contaminated after transmission.
>
>
> _______________________________________________
> AusNOG mailing list
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>
>
>  [image: LinkedIn]
> <http://www.linkedin.com/company/aus-net-servers-australia>[image:
> Twitter] <http://www.twitter.com/ansaservers>The information transmitted
> in this e-mail is for the exclusive use of the intended addressee and may
> contain confidential and/or privileged material. Any review,
> re-transmission, dissemination or other use of it, or the taking of any
> action in reliance upon this information by persons and/or entities other
> than the intended recipient is prohibited. If you received this in error,
> please inform the sender and/or addressee immediately and delete the
> material. If you have been sent this email and it is not addressed to you
> please forward the email as is to hostmaster at ausnetservers.net.au and
> delete all local and inta-local copies including backups from your system.
> E-mails may not be secure, may contain computer viruses and may be
> corrupted in transmission. Please carefully check this e-mail (and any
> attachment) accordingly. No warranties are given and no liability is
> accepted for any loss or damage caused by such matters. This email has been
> scanned before transmission with business grade antivirus and antispam
> software but as mentioned above no warranties can be given that the email
> has not been contaminated after transmission.
>
> _______________________________________________
> AusNOG mailing list
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>
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