<div dir="ltr">Matthew,<br><br>From the list charter:<br><br><div>"This is NOT a forum for journalists to pick up leads, sales people to</div><div>sell things, end-users to pester their ISP, or bush lawyers to posit</div><div>their beliefs. Such behaviour will not be tolerated (see "Moderation"</div><div>below)."<br><br>In this case, you are the end user, and Glovine is your ISP.<br><br>This doesn't belong here.<br><br>Can you cut out the noise? While I'm sure it's all exciting and whatnot for you to have your servers offline, the rest of us don't need the entertainment of watching a public spat between a customer and their supplier.<br><br>Sam</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Dec 10, 2014 at 2:45 PM, ANSA SERVERS <span dir="ltr"><<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-AU" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I am not going to be threatened by people into closing this thread down. I am asking for help to get my services back online that has
been offline for over 12 hours now.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I am not interested in a fighting match, I am trying to get issues fixed<u></u><u></u></span></p><span class="">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> <u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348d">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348d">Managing Director / CEO of Aus Net Servers Australia
Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Management Department | Small Business Hosting Sales & Services | P 1300 933 038 F <a href="tel:%2B61%203%204313%204409" value="+61343134409" target="_blank">+61 3 4313 4409</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">D 0353 10 5950 | M 0428 028 091 | E </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> |
W </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
</span><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Robert Hudson [mailto:<a href="mailto:hudrob@gmail.com" target="_blank">hudrob@gmail.com</a>]
<br>
<b>Sent:</b> Wednesday, 10 December 2014 3:09 PM<br>
<b>To:</b> ANSA SERVERS; Daniel Watson<span class=""><br>
<b>Subject:</b> Re: [AusNOG] Glovine Servers OFFLINE!<u></u><u></u></span></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Take if offline. We don't want nor need to hear what you two have to say to each other.<u></u><u></u></p>
</div><div><div class="h5">
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On 10 December 2014 at 15:07, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div>
<p class="MsoNormal"><span style="color:#1f497d">Excuse my Daniel?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d">Would you like to see my call logs from both the office phone and my mobile I have tried to contact you several times and its gone straight to voicemail</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p>
<div>
<p class="MsoNormal"><span style="color:#1f497d">Regards,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#34348d">Matthew Matters </span></b><span style="font-size:10.0pt;color:#34348d">Managing Director / CEO of Aus Net Servers Australia Pty
Ltd</span><span style="font-size:10.0pt;color:#691260"><br>
</span><span style="font-size:10.0pt;color:black">Management Department | Small Business Hosting Sales & Services | P 1300 933 038 F <a href="tel:%2B61%203%204313%204409" value="+61343134409" target="_blank">+61 3 4313 4409</a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">D 0353 10 5950 | M 0428 028 091 | E </span><span style="color:black"><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;color:black"> |
W </span><span style="color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><u></u><u></u></p>
</div>
<p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p>
<div>
<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Daniel Watson [mailto:<a href="mailto:daniel@dwatson.me" target="_blank">daniel@dwatson.me</a>]
<br>
<b>Sent:</b> Wednesday, 10 December 2014 3:05 PM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Glovine Servers OFFLINE!</span><u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">Matthew<u></u><u></u></p>
</div>
<div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">You have not even attempted to call my mobile<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Stop trying to cause further issues with me on this list<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">This is a private matter and should never have been sent to this list<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Daniel<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><br>
Sent from my iPhone<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 10 Dec 2014, at 2:43 pm, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>> wrote:<u></u><u></u></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal">Hey All,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I am having issues getting hold of any of at Glovine Pty Ltd in relation to most of my servers been offline since 2AM. Have lodged tickets and have no reply and clients are still
offline.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I have no IPMI or DRAC access to the servers and I am pretty much in limbo<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I gave notice to terminate all my services as soon as my new provider moves into ME1 but I was hoping things would keep running in the meantime.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Has anyone got any idea who is hosting GloVines servers (suspected SAU) and how we can get IMPI to our servers so we can get our clients back online.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Some servers went offline after this last night
<a href="http://gyazo.com/c90c477df580ed4f301984635272c09b" target="_blank">http://gyazo.com/c90c477df580ed4f301984635272c09b</a>
<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">As writing this I have 2 servers that are responding the other 3 are not responding and time out after the border router.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Lodged a support ticket hours ago and have not heard anything. Tried getting in contact with the infamous Daniel Watson to get the issue resolved but his phone is switched off (
Not Surprised) <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Thinking Legal Action?
<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">If anyone can help it would be much appreciated. My glowing reputation with our clients is being damaged by the minute and I suspect that this is being done on purpose after I submitted
a ticket last night saying I was terminating servers and moving as soon as ME1 opened.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">P.S This is the reason why I don’t like datacentres or relying on other people.. because stuff like this happens. I thought Telstra was a joke well this takes the cake!<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Regards,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#34348d">Matthew Matters </span></b><span style="font-size:10.0pt;color:#34348d">Managing Director / CEO of Aus Net Servers Australia Pty
Ltd</span><span style="font-size:10.0pt;color:#691260"><br>
</span><span style="font-size:10.0pt;color:black">Management Department | Small Business Hosting Sales & Services | P 1300 933 038 F <a href="tel:%2B61%203%204313%204409" value="+61343134409" target="_blank">+61 3 4313 4409</a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">D 0353 10 5950 | M 0428 028 091 | E </span><span style="color:black"><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;color:black"> |
W </span><span style="color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style="text-decoration:none"><img border="0" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt="LinkedIn"></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style="text-decoration:none"><img border="0" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt="Twitter"></span></a>The
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<p class="MsoNormal"><u></u> <u></u></p>
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