[AusNOG] Telstra 3g connections and port filtering in the Brisbane area

[Joshua D'Alton]

I haven't had this problem for years, but last had it on one of those
PCMIAA old style things, and it turned out back then to be the wrong APN.
telstra.wap i believe we used, vs telstra.internet. You can try call
telstra business support (as an authorised account holder), see what they
say about APN and/or unblocking ports (can you check port 25 btw?) YMMV,
good luck!

Oh and all fine here in Melb on mob + dongle, as well as ACT and NSW 3g
mobile.


On Thu, May 23, 2013 at 12:53 PM, Mark Tees <mark.tees at digitalpacific.com.au
> wrote:

> Hi Noggers,
>
> We have had a ticket come in from a client in Brisbane where they report
> they cannot get to HTTPS/Port 443 on their server from their Telstra 3g
> mobile connection. They are saying that they have a number of other
> customers also on Telstra 3g that have the same problem.
>
> They can get to port 80/HTTP just fine. Pings/traceroutes all look good. I
> have checked through all possible points on our network and it appears the
> traffic is just not getting through to us. I have been trying to get the
> effected customer to do a tcptraceroute for me so we can spot where the
> packets are getting dropped.
>
> Everywhere else I checked from I can get to port 443 on their server.
>
> Is there anyone around on Telstra 3g in Brisbane that could possibly do a
> tcptraceroute to port 443 for me?
>
> Also, any pointers as to how the customer could get this escalated within
> Telstra?
>
> Thanks,
>
> Mark
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