[AusNOG] What's going on with Eftel?

[Troy Cowin]

I have a customer in WA with Eftel who has also had a few issues in the last couple of weeks primarily with hosted email services. They've had 4+ outages of up to 12-18 hours where pop3 email wasn't online - yet adsl was up and web mail worked fine.

From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Andrew Barbara
Sent: Monday, 25 March 2013 11:25 PM
To: 'James Paussa'; Skeeve Stevens
Cc: &lt,ausnog at lists.ausnog.net&gt,
Subject: Re: [AusNOG] What's going on with Eftel?

Not with eftel... at least in my experience.


From: ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net> [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of James Paussa
Sent: Monday, 25 March 2013 9:38 PM
To: Skeeve Stevens
Cc: &lt,ausnog at lists.ausnog.net&gt,
Subject: Re: [AusNOG] What's going on with Eftel?


Hi Skeeve,
Account manager is usually a good start for getting information, work up the chain from there if you aren't satisfied with the response.

-James.

Sent from a mobile device.
On 25/03/2013 8:56 PM, "Skeeve Stevens" <skeeve+ausnog at eintellegonetworks.com<mailto:skeeve%2Bausnog at eintellegonetworks.com>> wrote:
Hey everyone,

I've got a number of customers who (among others) use Eftel as one of their providers for wholesale DSL handoff.

In the last few weeks there have been a significant number of outages - which they nearly always say is their upstream/wholesalers issue... but often no one else seems to be having issues.

What I'd like to know is if anyone knows what is ACTUALLY going on with Eftel?... not just 'So and so sucks!'... I have to consider if I need to advise my customers to go elsewhere.

...Skeeve

Skeeve Stevens - eintellego Networks Pty Ltd
skeeve at eintellegonetworks.com<mailto:skeeve at eintellegonetworks.com> ; www.eintellegonetworks.com<http://www.eintellegonetworks.com/>

Phone: 1300 239 038; Cell +61 (0)414 753 383<tel:%2B61%20%280%29414%20753%20383> ; skype://skeeve

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