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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">I have a customer in WA with Eftel who has also had a few issues in the last couple of weeks primarily with hosted email services.
They’ve had 4+ outages of up to 12-18 hours where pop3 email wasn’t online – yet adsl was up and web mail worked fine.</span><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Andrew Barbara<br>
<b>Sent:</b> Monday, 25 March 2013 11:25 PM<br>
<b>To:</b> 'James Paussa'; Skeeve Stevens<br>
<b>Cc:</b> <,ausnog@lists.ausnog.net>,<br>
<b>Subject:</b> Re: [AusNOG] What's going on with Eftel?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Not with eftel… at least in my experience.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">
<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a> [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>James Paussa<br>
<b>Sent:</b> Monday, 25 March 2013 9:38 PM<br>
<b>To:</b> Skeeve Stevens<br>
<b>Cc:</b> <,ausnog@lists.ausnog.net>,<br>
<b>Subject:</b> Re: [AusNOG] What's going on with Eftel?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>Hi Skeeve, <br>
Account manager is usually a good start for getting information, work up the chain from there if you aren't satisfied with the response.<o:p></o:p></p>
<p>-James.<o:p></o:p></p>
<p>Sent from a mobile device.<o:p></o:p></p>
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<p class="MsoNormal">On 25/03/2013 8:56 PM, "Skeeve Stevens" <<a href="mailto:skeeve%2Bausnog@eintellegonetworks.com">skeeve+ausnog@eintellegonetworks.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hey everyone,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I've got a number of customers who (among others) use Eftel as one of their providers for wholesale DSL handoff.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">In the last few weeks there have been a significant number of outages - which they nearly always say is their upstream/wholesalers issue... but often no one else seems to be having issues.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">What I'd like to know is if anyone knows what is ACTUALLY going on with Eftel?... not just 'So and so sucks!'... I have to consider if I need to advise my customers to go elsewhere.<br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><br>
...Skeeve<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Skeeve Stevens - </span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">eintellego Networks Pty Ltd</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="mailto:skeeve@eintellegonetworks.com" target="_blank">skeeve@eintellegonetworks.com</a> ; <a href="http://www.eintellegonetworks.com/" target="_blank">www.eintellegonetworks.com</a></span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Phone: 1300 239 038; Cell
<a href="tel:%2B61%20%280%29414%20753%20383" target="_blank">+61 (0)414 753 383</a> ; skype://skeeve<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="http://facebook.com/eintellegonetworks" target="_blank">facebook.com/eintellegonetworks</a> ; <a href="http://linkedin.com/in/skeeve" target="_blank">linkedin.com/in/skeeve</a> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="http://twitter.com/networkceoau" target="_blank">twitter.com/networkceoau</a> ; blog: <a href="http://www.network-ceo.net/" target="_blank">www.network-ceo.net</a><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><img border="0" id="_x0000_i1025" src="http://eintellegonetworks.com/logos/ein09.png"><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7F007F">The Experts Who The Experts Call</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#002060">Juniper - Cisco - Cloud</span><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:#7F007F"><o:p></o:p></span></p>
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