[AusNOG] ITNEWS: Telstra retail staff caught cancelling ISP orders

Patrick Cole z at amused.net
Mon Jun 24 09:40:31 EST 2013


They should have a pretty good idea based on the deployment class specified
during the ULL order, assuming the access seeker specified it correctly.

Sun, Jun 23, 2013 at 11:50:34PM +1000, Mark Newton wrote:

> On 23/06/2013, at 10:36 AM, Heinz N <ausnog at equisoft.com.au> wrote:
> 
> > SHDSL is not really a retail product, so what would Telstra retail staff be doing interfering with those types of orders?
> 
> Telstra has no idea whether an individual naked copper pair is connected to an ADSL DSLAM
> or to an SHDSL head-end.
> 
>   - mark
> 
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