[AusNOG] Your Experience with Brisbane Data Centres

Joshua D'Alton joshua at railgun.com.au
Mon Aug 12 15:22:59 EST 2013 

TBH TPG Dryburgh is more telehousing than DC colocation, perhaps not as
well known a term here than overseas, but usually means low security, low
redundancy, etc etc etc.

I believe TPG/comindico actually used the term telehousing in their
literature at some point too..

Anyway, can all argue till the cows come home about what is or isn't a DC,
and what is/isn't really a tier X DC, even different certification
organisations are arguably better/less lax when it comes to being certified
tier X, so....

There was a thread on this about 6 months ago IIRC.


On Mon, Aug 12, 2013 at 11:34 AM, Tim March <march.tim at gmail.com> wrote:

>
> I've also noted what I consider to be a couple of nasty security
> deficiencies at the Soul/TPG facility in Dryburgh St, North Melbourne...
>
>         1. The electromag door locks on the front door are insufficient
> for the physical door construction and could be physically pulled open.
>
>         2. What appears to be the copper MDF is uncaged and free-standing
> in the middle of the room (eg. you can just walk up to it...)
>
>         3. The cage locks use a poor-quality wafer mechanism that can be
> easily bypassed. I forgot a cage key one day and walked through it in about
> 7 seconds.
>
>         4. An access request submitted with incorrect information was
> accepted and used to gain site access.
>
> If there are any Soul/TPG punters on the list the things I mention above
> are relatively cheap and easy to address and buy you a load of security
> value.
>
>
>
> T.
>
>
> On 12/08/13 10:39 AM, Bevan Slattery wrote:
>
>> All sorted.  Josh was referring to the TPG (former Comindico) DC at
>> level 10, 100 Wickham (Valley), not PIPE DC3 at 148 Brunswick Street
>> (Valley).  TPG owns both and they are both in the Fortitude Valley, but
>> there is only one PIPE DC in the valley.
>>
>> Thanks Josh for checking into it and clarifying it.  I am relieved!
>>   Although maybe not so good for those at TPG 100 Wickham (not to be
>> confused with Over-the-wire and AAPT at 100 Wickham) :)
>>
>> Cheers
>>
>> [b]
>>
>> From: Bevan Slattery <bevan at slattery.net.au <mailto:bevan at slattery.net.au
>> >**>
>>
>> Date: Monday, 12 August 2013 9:56 AM
>> To: Josh R <josheymail at hotmail.com <mailto:josheymail at hotmail.com**>>
>> Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>> >"
>> <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>> >>
>>
>> Subject: Re: [AusNOG] Your Experience with Brisbane Data Centres
>>
>> Understand Josh. But "Compare that to the PIPE DC in Fortitude Valley
>> (where there's one key that can open every cabinet, and it's left on a
>> shelf you can just grab...) " is in my opinion a false misleading and
>> potentially slanderous  statement.
>>
>> Many on this list have a presence there and *ALL* standard racks don't
>>
>> even have the option of a key as they were exclusively electronic.  I've
>> discussed this internally with some former PIPE people and neither the
>> old or new centralised rack locking systems have an ability for a key so
>> I'm just struggling with how any key could possibly have any use in DC3.
>>
>> Happy to stand corrected though.
>>
>> [b]
>>
>>
>>
>> From: Josh R <josheymail at hotmail.com <mailto:josheymail at hotmail.com**>>
>>
>> Date: Monday, 12 August 2013 9:35 AM
>> To: Bevan Slattery <bevan at slattery.net.au <mailto:bevan at slattery.net.au>*
>> *>
>> Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>> >"
>> <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>> >>
>>
>> Subject: RE: [AusNOG] Your Experience with Brisbane Data Centres
>>
>> Hi Bevan,
>>
>> There was no offence intended. However, even if temporary, the key I
>> mentioned was in existence.
>>
>> Please take my comments as they were intended, as my opinion and some
>> friendly observations based on my experience.
>>
>> I'm sure the facility meets many security standards etc. I have
>> equipment hosted there and have had no issues with security or
>> reliability.
>>
>>
>> BOT
>>
>>
>>
>> Kind regards,
>> Josh
>>
>> ------------------------------**------------------------------**
>> ------------
>>
>> Date: Mon, 12 Aug 2013 09:23:05 +1000
>> Subject: Re: [AusNOG] Your Experience with Brisbane Data Centres
>> From: bevan at slattery.net.au <mailto:bevan at slattery.net.au>
>> To: josheymail at hotmail.com <mailto:josheymail at hotmail.com**>
>> CC: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>> >;
>> Nathan.Brookfield at simtronic.**com.au <Nathan.Brookfield at simtronic.com.au>
>> <mailto:Nathan.Brookfield@**simtronic.com.au<Nathan.Brookfield at simtronic.com.au>
>> >
>>
>>
>> Josh,
>>
>> Yeah – that’s pretty offensive and bordering on slanderous.  Centralised
>> electronic rack locking was installed day one too all standard racks
>> integrated on the proximity cards (with readers at the end of the rows).
>>   There may have been some racks with temporary keys at times due to
>> immediate customer demand prior to locking being provisioned within the
>> normal timeframes. I understand they have performed a full upgrade of
>> the centralised electronic rack locking system in recent times too.
>>
>> And yes there are numerous security access points prior to enter the
>> data centre floor and whilst it isn't a NEXTDC quality facility, it is
>> much more robust than you suggest.
>>
>> [b]
>>
>> PS:  I haven't been in there for three years, but I have people that
>> work for me that have
>>
>> From: Nathan Brookfield <Nathan.Brookfield at simtronic.**com.au<Nathan.Brookfield at simtronic.com.au>
>> <mailto:Nathan.Brookfield@**simtronic.com.au<Nathan.Brookfield at simtronic.com.au>
>> >>
>>
>> Date: Monday, 12 August 2013 8:53 AM
>> To: Josh R <josheymail at hotmail.com <mailto:josheymail at hotmail.com**>>,
>> "cmacko at intervolve.com.au <mailto:cmacko at intervolve.com.**au<cmacko at intervolve.com.au>
>> >"
>> <cmacko at intervolve.com.au <mailto:cmacko at intervolve.com.**au<cmacko at intervolve.com.au>
>> >>
>> Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>> >"
>> <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>> >>
>>
>> Subject: Re: [AusNOG] Your Experience with Brisbane Data Centres
>>
>> We’ve clearly been to different PIPE DC’s in Fortitude Valley Josh.  If
>> you’re describing DC3 then the racks are opened remotely using relay’s
>> triggered by PIPE staff remotely and there are 2 security doors you have
>> to pass through to get to any racks within the facility.  It’s not a
>> high class facility by any stretch of the imagination but a key on a
>> shelf is making it seem a little worse than it actually is.
>>
>> Kindest Regards,
>>
>> Nathan Brookfield (VK2NAB)
>>
>> Chief Executive Officer
>>
>> Simtronic Technologies Pty Ltd
>>
>> *Local:*(02) 4749 4949 *|* *Fax:* (02) 4749 4950 *|* *Direct:* (02) 4749
>> 4951
>>
>> *Web*: http://www.simtronic.com.au <http://www.simtronic.com.au/>***|*
>> *E-mail*: nathan.brookfield at simtronic.**com.au<nathan.brookfield at simtronic.com.au>
>> <mailto:nathan.brookfield@**simtronic.com.au<nathan.brookfield at simtronic.com.au>
>> >
>>
>> *From:*AusNOG [mailto:ausnog-bounces at lists.**ausnog.net<ausnog-bounces at lists.ausnog.net>]
>> *On Behalf Of *Josh R
>> *Sent:* Monday, 12 August 2013 8:44 AM
>> *To:* cmacko at intervolve.com.au <mailto:cmacko at intervolve.com.**au<cmacko at intervolve.com.au>
>> >
>> *Cc:* ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>> >
>> *Subject:* Re: [AusNOG] Your Experience with Brisbane Data Centres
>>
>>
>> If you're willing to look outside the CBD, Fujitsu run a DC in Eight
>> Mile Plains. The crew there are professional from my dealings and they
>> follow procedure. (no cardboard/static materials allowed, power
>> consumption planning, etc.)
>>
>> Compare that to the PIPE DC in Fortitude Valley (where there's one key
>> that can open every cabinet, and it's left on a shelf you can just
>> grab...)
>>
>> But I guess you get what you pay for.
>>
>> Cheers,
>>
>> Josh
>>
>>  Date: Mon, 12 Aug 2013 08:11:45 +1000
>>> From:ausnog at libertysys.com.au <mailto:ausnog at libertysys.com.**au<ausnog at libertysys.com.au>
>>> >
>>> To:ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.**net<ausnog at lists.ausnog.net>
>>> >
>>>
>>> Subject: Re: [AusNOG] Your Experience with Brisbane Data Centres
>>>
>>> We've been investigating data centres for the past few months, but
>>> haven't moved in yet, so take this opinion with the appropriate salt
>>> dosage.
>>>
>>> I think iSeek at Eagle Farm is a slightly better quality facility than
>>> NextDC due to the more spacious building and larger diesel supply. Cost
>>> in getting to them is a problem, but one could easily argue that it's
>>> worth it (we certainly did when presenting the options to our CEO).
>>>
>>> Regards,
>>> Paul
>>>
>>> On 08/11/2013 10:35 PM, Jared Hirst wrote:
>>> > Why ask the question on-list and then ask for recommendations off list?
>>> >
>>> > Would it not be better for everyone to see who is out there?
>>> >
>>> > I have been to a few in Brisbane and the only 'real' DC in Brisbane is
>>> Next DC.
>>> >
>>> > Hope my recommendation on list helps :)
>>> >
>>> > Cheers,
>>> >
>>> > Jared
>>> >
>>> >
>>> >> On 11 Aug 2013, at 7:25 pm, Chris Macko <cmacko at intervolve.com.au<mailto:
>>> cmacko at intervolve.com.**au <cmacko at intervolve.com.au>>> wrote:
>>> >>
>>> >> Hi Guys,
>>> >>
>>> >> Hope you're all enjoying your day!
>>> >>
>>> >> We're planning out our expansion of services in Brisbane, and are
>>> looking to the market for available data centre facilities, this isn't an
>>> area where we have our own nor will we, so are looking for growth options
>>> in another providers data centre .
>>> >>
>>> >> If you have any recommendations on who to expand out with (or else
>>> avoid) and experiences (whether positive or negative), could you please PM
>>> me offlist.
>>> >>
>>> >> Kind Regards,
>>> >>
>>> >> Chris Macko
>>> >> Managing Director
>>> >> Interhost Pacific Pty Ltd t/a Intervolve
>>> >>
>>> >> Support Phone 1300 664 574 / +61 8 8260 4237
>>> >> Sales Phone 1300 664 574
>>> >> Accounts Phone +61 8 8260 4237
>>> >> Office Fax +61 8 8260 4312
>>> >>
>>> >> Sales Emailsales at intervolve.com.au <mailto:sales at intervolve.com.**au<sales at intervolve.com.au>
>>> >
>>>
>> <mailto:sales at intervolve.com.**au <sales at intervolve.com.au>>
>>
>>> >> Support Emailsupport at intervolve.com.au <mailto:support at intervolve.**
>>> com.au <support at intervolve.com.au>>
>>>
>> <mailto:support at intervolve.**com.au <support at intervolve.com.au>>
>>
>>> >> Accounts Emailaccounts at intervolve.com.**au<Emailaccounts at intervolve.com.au><mailto:
>>> accounts at intervolve.**com.au <accounts at intervolve.com.au>>
>>>
>> <mailto:accounts at intervolve.**com.au <accounts at intervolve.com.au>>
>>
>>> >>
>>> >> Websitewww.intervolve.com.au <http://www.intervolve.com.au>
>>>
>> <http://www.intervolve.com.au/**>
>>
>>> >>
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