[AusNOG] Your Experience with Brisbane Data Centres

[Tim March]

I've also noted what I consider to be a couple of nasty security 
deficiencies at the Soul/TPG facility in Dryburgh St, North Melbourne...

	1. The electromag door locks on the front door are insufficient for the 
physical door construction and could be physically pulled open.

	2. What appears to be the copper MDF is uncaged and free-standing in 
the middle of the room (eg. you can just walk up to it...)

	3. The cage locks use a poor-quality wafer mechanism that can be easily 
bypassed. I forgot a cage key one day and walked through it in about 7 
seconds.

	4. An access request submitted with incorrect information was accepted 
and used to gain site access.

If there are any Soul/TPG punters on the list the things I mention above 
are relatively cheap and easy to address and buy you a load of security 
value.



T.

On 12/08/13 10:39 AM, Bevan Slattery wrote:
> All sorted.  Josh was referring to the TPG (former Comindico) DC at
> level 10, 100 Wickham (Valley), not PIPE DC3 at 148 Brunswick Street
> (Valley).  TPG owns both and they are both in the Fortitude Valley, but
> there is only one PIPE DC in the valley.
>
> Thanks Josh for checking into it and clarifying it.  I am relieved!
>   Although maybe not so good for those at TPG 100 Wickham (not to be
> confused with Over-the-wire and AAPT at 100 Wickham) :)
>
> Cheers
>
> [b]
>
> From: Bevan Slattery <bevan at slattery.net.au <mailto:bevan at slattery.net.au>>
> Date: Monday, 12 August 2013 9:56 AM
> To: Josh R <josheymail at hotmail.com <mailto:josheymail at hotmail.com>>
> Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>"
> <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>>
> Subject: Re: [AusNOG] Your Experience with Brisbane Data Centres
>
> Understand Josh. But "Compare that to the PIPE DC in Fortitude Valley
> (where there's one key that can open every cabinet, and it's left on a
> shelf you can just grab...) " is in my opinion a false misleading and
> potentially slanderous  statement.
>
> Many on this list have a presence there and *ALL* standard racks don't
> even have the option of a key as they were exclusively electronic.  I've
> discussed this internally with some former PIPE people and neither the
> old or new centralised rack locking systems have an ability for a key so
> I'm just struggling with how any key could possibly have any use in DC3.
>
> Happy to stand corrected though.
>
> [b]
>
>
>
> From: Josh R <josheymail at hotmail.com <mailto:josheymail at hotmail.com>>
> Date: Monday, 12 August 2013 9:35 AM
> To: Bevan Slattery <bevan at slattery.net.au <mailto:bevan at slattery.net.au>>
> Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>"
> <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>>
> Subject: RE: [AusNOG] Your Experience with Brisbane Data Centres
>
> Hi Bevan,
>
> There was no offence intended. However, even if temporary, the key I
> mentioned was in existence.
>
> Please take my comments as they were intended, as my opinion and some
> friendly observations based on my experience.
>
> I'm sure the facility meets many security standards etc. I have
> equipment hosted there and have had no issues with security or reliability.
>
>
> BOT
>
>
>
> Kind regards,
> Josh
>
> ------------------------------------------------------------------------
> Date: Mon, 12 Aug 2013 09:23:05 +1000
> Subject: Re: [AusNOG] Your Experience with Brisbane Data Centres
> From: bevan at slattery.net.au <mailto:bevan at slattery.net.au>
> To: josheymail at hotmail.com <mailto:josheymail at hotmail.com>
> CC: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>;
> Nathan.Brookfield at simtronic.com.au
> <mailto:Nathan.Brookfield at simtronic.com.au>
>
> Josh,
>
> Yeah – that’s pretty offensive and bordering on slanderous.  Centralised
> electronic rack locking was installed day one too all standard racks
> integrated on the proximity cards (with readers at the end of the rows).
>   There may have been some racks with temporary keys at times due to
> immediate customer demand prior to locking being provisioned within the
> normal timeframes. I understand they have performed a full upgrade of
> the centralised electronic rack locking system in recent times too.
>
> And yes there are numerous security access points prior to enter the
> data centre floor and whilst it isn't a NEXTDC quality facility, it is
> much more robust than you suggest.
>
> [b]
>
> PS:  I haven't been in there for three years, but I have people that
> work for me that have
>
> From: Nathan Brookfield <Nathan.Brookfield at simtronic.com.au
> <mailto:Nathan.Brookfield at simtronic.com.au>>
> Date: Monday, 12 August 2013 8:53 AM
> To: Josh R <josheymail at hotmail.com <mailto:josheymail at hotmail.com>>,
> "cmacko at intervolve.com.au <mailto:cmacko at intervolve.com.au>"
> <cmacko at intervolve.com.au <mailto:cmacko at intervolve.com.au>>
> Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>"
> <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>>
> Subject: Re: [AusNOG] Your Experience with Brisbane Data Centres
>
> We’ve clearly been to different PIPE DC’s in Fortitude Valley Josh.  If
> you’re describing DC3 then the racks are opened remotely using relay’s
> triggered by PIPE staff remotely and there are 2 security doors you have
> to pass through to get to any racks within the facility.  It’s not a
> high class facility by any stretch of the imagination but a key on a
> shelf is making it seem a little worse than it actually is.
>
> Kindest Regards,
>
> Nathan Brookfield (VK2NAB)
>
> Chief Executive Officer
>
> Simtronic Technologies Pty Ltd
>
> *Local:*(02) 4749 4949 *|* *Fax:* (02) 4749 4950 *|* *Direct:* (02) 4749
> 4951
>
> *Web*: http://www.simtronic.com.au <http://www.simtronic.com.au/>*|*
> *E-mail*: nathan.brookfield at simtronic.com.au
> <mailto:nathan.brookfield at simtronic.com.au>
>
> *From:*AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Josh R
> *Sent:* Monday, 12 August 2013 8:44 AM
> *To:* cmacko at intervolve.com.au <mailto:cmacko at intervolve.com.au>
> *Cc:* ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
> *Subject:* Re: [AusNOG] Your Experience with Brisbane Data Centres
>
> If you're willing to look outside the CBD, Fujitsu run a DC in Eight
> Mile Plains. The crew there are professional from my dealings and they
> follow procedure. (no cardboard/static materials allowed, power
> consumption planning, etc.)
>
> Compare that to the PIPE DC in Fortitude Valley (where there's one key
> that can open every cabinet, and it's left on a shelf you can just grab...)
>
> But I guess you get what you pay for.
>
> Cheers,
>
> Josh
>
>> Date: Mon, 12 Aug 2013 08:11:45 +1000
>> From:ausnog at libertysys.com.au <mailto:ausnog at libertysys.com.au>
>> To:ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
>> Subject: Re: [AusNOG] Your Experience with Brisbane Data Centres
>>
>> We've been investigating data centres for the past few months, but
>> haven't moved in yet, so take this opinion with the appropriate salt dosage.
>>
>> I think iSeek at Eagle Farm is a slightly better quality facility than
>> NextDC due to the more spacious building and larger diesel supply. Cost
>> in getting to them is a problem, but one could easily argue that it's
>> worth it (we certainly did when presenting the options to our CEO).
>>
>> Regards,
>> Paul
>>
>> On 08/11/2013 10:35 PM, Jared Hirst wrote:
>> > Why ask the question on-list and then ask for recommendations off list?
>> >
>> > Would it not be better for everyone to see who is out there?
>> >
>> > I have been to a few in Brisbane and the only 'real' DC in Brisbane is Next DC.
>> >
>> > Hope my recommendation on list helps :)
>> >
>> > Cheers,
>> >
>> > Jared
>> >
>> >
>> >> On 11 Aug 2013, at 7:25 pm, Chris Macko <cmacko at intervolve.com.au <mailto:cmacko at intervolve.com.au>> wrote:
>> >>
>> >> Hi Guys,
>> >>
>> >> Hope you're all enjoying your day!
>> >>
>> >> We're planning out our expansion of services in Brisbane, and are looking to the market for available data centre facilities, this isn't an area where we have our own nor will we, so are looking for growth options in another providers data centre .
>> >>
>> >> If you have any recommendations on who to expand out with (or else avoid) and experiences (whether positive or negative), could you please PM me offlist.
>> >>
>> >> Kind Regards,
>> >>
>> >> Chris Macko
>> >> Managing Director
>> >> Interhost Pacific Pty Ltd t/a Intervolve
>> >>
>> >> Support Phone 1300 664 574 / +61 8 8260 4237
>> >> Sales Phone 1300 664 574
>> >> Accounts Phone +61 8 8260 4237
>> >> Office Fax +61 8 8260 4312
>> >>
>> >> Sales Emailsales at intervolve.com.au <mailto:sales at intervolve.com.au>
> <mailto:sales at intervolve.com.au>
>> >> Support Emailsupport at intervolve.com.au <mailto:support at intervolve.com.au>
> <mailto:support at intervolve.com.au>
>> >> Accounts Emailaccounts at intervolve.com.au <mailto:accounts at intervolve.com.au>
> <mailto:accounts at intervolve.com.au>
>> >>
>> >> Websitewww.intervolve.com.au <http://www.intervolve.com.au>
> <http://www.intervolve.com.au/>
>> >>
>> >>
>> >> This email contains information that is confidential to the intended recipient. It may also contain information, which is subject to legal privilege. If you are not the intended recipient, you must not use, pass on or copy this message. We also ask that  you notify the sender by email or telephone and destroy the original
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